product category page 2 give 404 error

Hello @skysolution can you try saving your Permalinks? Go to Settings > Permalinks and then find the Save button and just click Save. Nothing else. Then try again.

I have saved permalinks, and still the same. I have also maked a staging site, deactivated all plugin except woocommerce and tried change to 2024 theme, and still the same,

Can you submit a SSR please?

Go to WooCommerce > Status > Get Systems Report and pasting that here inside using a Code Block. Please ensure it’s free of <br> tags before pasting or use Github to show casing it redacting any information other than plugins that you don’t want others seeing.

• This reply was modified 2 months, 3 weeks ago by Stef.

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I need to change the live site, so customer’s can all product in a category, so you cant find the issue now, if you need to test I can make a staging site for you

Thanks for this @skysolution Ya that has the breaks in it that I mentioned above. I think it’s our WP editor adding them maybe or they’re hidden in the copyboard. Makes it harder to read.

That’s not necessary @skysolution thanks. One of us will review your SSR in a few.

Hey there, @skysolution! Thanks for contacting us. I’m happy to help you.

I checked the URL you shared, https://vengedalen.dk/vare-kategori/ride-shop/foder/page/2/ , and I can see the error.

But I tried to go to the first page, https://vengedalen.dk/vare-kategori/ride-shop/foder/, and it shows 30 products, which seems to be the number of products in this category, so it does not show a “next page” button.

All the other category pages also had all products on the first page

I went to the shop page, and it goes to the second page as expected: https://vengedalen.dk/shop/page/2/

Do you mind sharing how you got to page two of the category? Have you changed anything on the website after getting the error?

Looking forward to your reply.

Have a wonderful day!

hi

it is. Live shop so i changed the page numbers if ptoducts to 50, i can change it back to 12 or make a staging site, what do you prefer

Hi @skysolution,

I’d recommend creating a staging site and sharing the link to the staging site so that we can try to investigate this issue further from the staging site.

Hi

Here is the staging test site https://staging.vengedalen.dk/vare-kategori/ride-shop/foder/ and the page 2 which give 404 https://staging.vengedalen.dk/vare-kategori/ride-shop/foder/page/2/

regards

Ole

Hello skysolution,

Thank you for your reply.

The issue you are facing is a server-side issue.
Specifically, it is related to the .htaccess file located in the root directory.
This file is responsible for handling permalinks.

Do you have blog posts?
They could be used to check whether the pagination is working with other elements like blog posts.
I guess that this problem is a WordPress-level problem.

To fix this, access the .htaccess file via your Webhost portal or FTP.
Then copy the contents of the file and share it with me.

Then follow these steps:
1- Open the permalinks settings page.
2- Delete the .htaccess file.
3- Click save on the permalinks settings page.

Please follow the steps in the exact order.

Lastly, check the newly created .htaccess file and share the contents of that file with me.

Best regards.

I dont have blog post running on this site, but if you go to shop like this https://staging.vengedalen.dk/shop/page/2/ the page function is ok

htaccess

BEGIN WP Rocket Use UTF-8 encoding for anything served text/plain or text/html

AddDefaultCharset UTF-8 Force UTF-8 for a number of file formats

AddCharset UTF-8 .atom .css .js .json .rss .vtt .xml FileETag None is not enough for every server.

Header unset ETag Since we’re sending far-future expires, we don’t need ETags for static content. developer.yahoo.com/performance/rules.html#etags

FileETag None

Header set X-Powered-By "WP Rocket/3.16.4" Header unset Pragma Header append Cache-Control "public" Header unset Last-Modified


Header unset Pragma Header append Cache-Control "public"


AddType image/avif avif AddType image/avif-sequence avifs Expires headers (for better cache control)

ExpiresActive on ExpiresDefault "access plus 1 month" # cache.appcache needs re-requests in FF 3.6 (thanks Remy ~Introducing HTML5) ExpiresByType text/cache-manifest "access plus 0 seconds" # Your document html ExpiresByType text/html "access plus 0 seconds" # Data ExpiresByType text/xml "access plus 0 seconds" ExpiresByType application/xml "access plus 0 seconds" ExpiresByType application/json "access plus 0 seconds" # Feed ExpiresByType application/rss+xml "access plus 1 hour" ExpiresByType application/atom+xml "access plus 1 hour" # Favicon (cannot be renamed) ExpiresByType image/x-icon "access plus 1 week" # Media: images, video, audio ExpiresByType image/gif "access plus 4 months" ExpiresByType image/png "access plus 4 months" ExpiresByType image/jpeg "access plus 4 months" ExpiresByType image/webp "access plus 4 months" ExpiresByType video/ogg "access plus 4 months" ExpiresByType audio/ogg "access plus 4 months" ExpiresByType video/mp4 "access plus 4 months" ExpiresByType video/webm "access plus 4 months" ExpiresByType image/avif "access plus 4 months" ExpiresByType image/avif-sequence "access plus 4 months" # HTC files (css3pie) ExpiresByType text/x-component "access plus 1 month" # Webfonts ExpiresByType font/ttf "access plus 4 months" ExpiresByType font/otf "access plus 4 months" ExpiresByType font/woff "access plus 4 months" ExpiresByType font/woff2 "access plus 4 months" ExpiresByType image/svg+xml "access plus 4 months" ExpiresByType application/vnd.ms-fontobject "access plus 1 month" # CSS and JavaScript ExpiresByType text/css "access plus 1 year" ExpiresByType application/javascript "access plus 1 year" Gzip compression Active compression

SetOutputFilter DEFLATE Force deflate for mangled headers



SetEnvIfNoCase ^(Accept-EncodXng|X-cept-Encoding|X{15}|~{15}|-{15})$ ^((gzip|deflate)\s,?\s)+|[X~-]{4,13}$ HAVE_Accept-Encoding
RequestHeader append Accept-Encoding "gzip,deflate" env=HAVE_Accept-Encoding Don’t compress images and other uncompressible content

SetEnvIfNoCase Request_URI \
.(?:gif|jpe?g|png|rar|zip|exe|flv|mov|wma|mp3|avi|swf|mp?g|mp4|webm|webp|pdf)$ no-gzip dont-vary

Compress all output labeled with one of the following MIME-types

AddOutputFilterByType DEFLATE application/atom+xml \ application/javascript \ application/json \ application/rss+xml \ application/vnd.ms-fontobject \ application/x-font-ttf \ application/xhtml+xml \ application/xml \ font/opentype \ image/svg+xml \ image/x-icon \ text/css \ text/html \ text/plain \ text/x-component \ text/xml
Header append Vary: Accept-Encoding
END WP Rocket Begin Really Simple Security

Options -Indexes End Really Simple Security BEGIN WordPress Direktiverne (linjer) mellem 'BEGIN WordPress' og 'END WordPress' er dynamisk genereret og b?r kun ?ndres via WordPress-filtre. Eventuelle ?ndringer i direktiverne mellem disse mark?rer vil blive overskrevet.

RewriteEngine On RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}] RewriteBase / RewriteRule ^index.php$ - [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L] END WordPress

new htaccess

BEGIN WordPress Direktiverne (linjer) mellem ‘BEGIN WordPress’ og ‘END WordPress’ er dynamisk genereret og b?r kun ?ndres via WordPress-filtre. Eventuelle ?ndringer i direktiverne mellem disse mark?rer vil blive overskrevet.

RewriteEngine On RewriteRule .* – [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}] RewriteBase / RewriteRule ^index.php$ – [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L] END WordPress

Hi @skysolution

Thanks for sharing additional information.

Based on the information you’ve shared, it seems the issue might be related to your .htaccess file or the permalink structure.

You’ve already tried saving the permalinks, which is usually the first step in troubleshooting these issues. Since that didn’t resolve the problem, let’s try to regenerate your .htaccess file.

Here are the steps to follow:

1. Connect to your server via FTP or open File Manager from your Hosting account.
2. Locate the .htaccess file in the root directory of your WordPress installation.
3. Rename the .htaccess file to something like .htaccess_old.
4. Go to your WordPress admin area and navigate to Settings > Permalinks.
5. Without making any changes, click on the ‘Save Changes’ button.

This action will generate a new .htaccess file. Try accessing your page again to see if the issue persists.

If the problem persists, it might be related to the WordPress core or your server configuration. In that case, I recommend contacting your hosting provider for further assistance.

Please let us know how it goes. We’re here to help.

Glad to hear you finally figured out the issue @skysolution

Looks to be working now.