Product Category oddity!

  • Resolved daveporter

    (@daveporter)


    2 years, 6 months ago

    The link included shows 3 categories.
    When you click the ‘Custom Upholstery” it goes to another Category ‘Custom Upholstery’
    But the product is only in tjos category hierarchy:
    Hospitality & Restaurant >>
    Custom Made >>
    Custom Upholstery

    Neither the customer nor I can work out why you have to click Custom Upholstery twice ?

    Permalinks are set to:
    /products/%product_cat%/

    I tried changing the ‘Make term primary’ but it made no difference.
    Originally the slug of the product was the same as the category, so I thought that was confusing it, but I changed the product but no change…

    Anyone have any thoughts ?

    Thanks so much, Dave

    • This topic was modified 2 years, 6 months ago by daveporter.

    The page I need help with: [log in to see the link]

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  • Hello,

    When you click the ‘Custom Upholstery” it goes to another Category ‘Custom Upholstery’
    But the product is only in tjos category hierarchy:
    Hospitality & Restaurant >>
    Custom Made >>
    Custom Upholstery

    Can you please share screenshots of the issue so we can get a better understanding? I recommend?https://snipboard.io?for easily sharing screenshots – please follow the instructions on the page, then paste the URL in this chat. It works with Chrome, Firefox, Safari, and Edge.

    Also, please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Viewing 2 replies - 1 through 2 (of 2 total)
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