Product category base same as Custom base

Hi @saraeee

Thanks for reaching out!

I understand that you would like to change your shop URL to be something like the structure above.

To change the Shop Page slug, please go to Pages > Shop > Quick Edit > Slug:

Please note that using the same value for the product category base, custom base, and main shop page slug might cause conflicts and result in 404 errors.

To avoid this, you can add a prefix to the product category base, like category or products. For example, you can set the product category base to shoppage/category and the custom base to /shoppage/category/%product_cat%. This will still give you a clean and organized URL structure without causing any issues.

If you still encounter 404 errors after following these steps, try resetting your permalinks by going to Settings > Permalinks and clicking Save Changes without making any modifications. This will flush the rewrite rules and should resolve any issues.

Hope this helps!

Dear @xue28 thank you for your reply.

Unfortunately I still have problem.

The setting is as below:

Main shop page slug is set to: shoppage

Product category base set to: shoppage/somefixedtext

Custom base set to: /shoppage/somefixedtext/%product_cat%/

I saved the changes and also change main page slug from quick edit but I still have the problem and see 404 error. Any idea?

Hi @saraeee

I understand that the error still persists even after updating values of your Permalinks.

Can you please share with us a screenshot of your Permalinks settings under Settings > Permalinks for us to check this further?

If you don’t already have a screenshot service installed, you can try https://snipboard.io. You can share the direct link to the image as a response to this topic.

Additionally, for us to investigate your issue further, I’d like to understand your site properly. Please share your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

Thanks!

Dear @xue28 thank you for such a good support.

The permalink scrennshot is below:

https://snipboard.io/3moplJ.jpg

System stutus report:

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Site address (URL): https://medafone.com/woo
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Admin

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Status report information

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Hi @saraeee

Thanks for sharing the screenshot, you cannot use the same base URL for category and product links, take a look at this screenshot: https://screencast-o-matic.com/i/c0fb6sVzc6C

Try to add the different string in product base URL and save the permalink, it will work fine. Take a look at this screenshot: https://screencast-o-matic.com/i/c0fb6MVzc67

Let me know how that goes!

Dear @amiralifarooq thank you for your reply. I know it’s not possible to have same base URL for category and product links. But it doesn’t make sense to have different values for this two settings. Is there any change in functions.php or a plugin that allows to have this URL structures?

Main shop page:
mysite.com/shoppage
Category page:
mysite.com/shoppage/mycategory
Product page
mysite.com/shoppage/mycategory/myproduct

Hello @saraeee,

But it doesn’t make sense to have different values for this two settings. Is there any change in functions.php or a plugin that allows to have this URL structures?

I understand that you are searching for an extension to enhance the features of WooCommerce permalinks. ??

You can check the Custom Permalinks for WooCommerce extension in the WooCommerce store.

I should note that all extensions sold on WooCommerce.com have a 30-day refund policy. If the product doesn’t work the way you need it or you think another product would work better, we are more than happy to provide a full refund.


Hope this helps!