Product categories not showing

  • Resolved matejada

    (@matejada)


    7 years, 4 months ago

    Hello All,

    Any help or advice would be greatly appreciated.

    Since the update to the new jigoshop version, none of my product categories appear visible. I am able to create new and edit them – but they are not visible or searchable throughout my website.

    I have placed my product category widget on Jigoshop sidebar 1, and it always says “no categories.”

    prouct page can be found here: https://www.nationallighting.com/product/

    Thank you all for your support!

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi
    I can see the categories in the left sidebar – and, what’s more, they’re working.
    Have you managed to get this issue resolved on your own?

    Thread Starter matejada

    (@matejada)

    Hello Marcin,

    Yes, I was able to resolve the solution.
    thank you for your time!

    Marco T,

    Thread Starter matejada

    (@matejada)

    Marcin, before I mark this issue as resolved – how long does it take for the categories to update? I deleted a category called ‘accessories’ and it still shows! The category no longer exist in the back-end, and I also made a hard reload and clear the cache on the page, but it still shows. Please let me know if you have a chance to give it a look.

    Thank you!
    Marco T

    Hi
    Since this is not a known issue, I’d like to ask you to contact me directly at [email protected] and provide me with the login details, so that I can see the issue for myself and debug, if required, it properly.

Viewing 4 replies - 1 through 4 (of 4 total)
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