• Resolved superdapo

    (@superdapo)


    This site is taking more than expected to load.
    I’m using the last wordpress version.
    I’m a beginner in wordpress, but I can see it’s a little bit slow to load. Maybe due to this plugin “ultimate product catalog”.
    Attached you’ll find the information from inspecting the site with google chrome: https://ibb.co/PMR6yMn
    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support jaysupport

    (@jaysupport)

    Hi dapo,

    Could provide us a URL to your Catalog page so we can take a look and see what’s going on?

    Also, do you have a caching plugin setup? That could maybe help your website perform faster. If you need help with that, here are some guides I found on google:

    https://www.wpbeginner.com/beginners-guide/how-to-install-and-setup-wp-super-cache-for-beginners/

    https://themeisle.com/blog/wp-super-cache-tutorial/

    Thread Starter superdapo

    (@superdapo)

    Hi jaysupport,

    Thank you, the site is https://www.educativademorelos.com.mx/
    Actually this specific webpage does not contain the catalog, but I do have the plugin installed for the page https://www.educativademorelos.com.mx/catalogo

    I do have cache enabled.
    Any suggestion is more than welcome.

    Thank you again

    Plugin Support jaysupport

    (@jaysupport)

    Thank you for the information, I did not see our plugin on your catalog page. It looks like you’re actually using WooCommerce and not our plugin. Did you remove it?

    Anyhow, with regards to our catalog, slow loading time can be a result of few things which you can look at/change:

    – First, make sure the “Product Search” option (in the “Basic” area of the “Options” tab) isn’t set to “Name, Description and Custom Fields”. The custom fields part can add quite a few queries, which has the potential to slow it down. Try any of the other options.

    – Also, try removing two of the three layouts. For example:

    [product-catalog id="X" excluded_layouts="Detail,List" starting_layout="Thumbnail"]

    This will cut the amount of queries by two-thirds.

    – You can also try enabling “Thumbnail Support” (in the “Basic” area of the “Options” tab).

    There is also the possibility that your server doesn’t process the database queries quickly, which wouldn’t help with the catalog performance.

    • This reply was modified 4 years, 4 months ago by jaysupport.
    • This reply was modified 4 years, 4 months ago by jaysupport.
Viewing 3 replies - 1 through 3 (of 3 total)
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