• Hi there,

    The product (campaign) main image does not have a close button so the image opens and then you have to use the browser back button to get back to the page. This is not good UX. Is there a way to add a close button function? The gallery images are fine, it is just the main image on the product (campaign) page.

    Thanks,
    Ollie

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • largbasket

    (@largbasket)

    Dear Concern,

    We are very sorry for the issue. But it seems like your theme specific issue. Could you please tell me which theme you are using on your website?

    Thank you.

    Thread Starter ollietubb1

    (@ollietubb1)

    Thanks for getting back to me. We are using Divi theme.

    largbasket

    (@largbasket)

    It’s my pleasure. Please check your website with another theme. If you face same issue with another theme, please let me know.

    Thank you.

    Thread Starter ollietubb1

    (@ollietubb1)

    Thanks. I don’t experience this issue with any other websites (same theme) using WooCommerce and as your crowdfunding uses WooCommerce I assume the issue is with the plugin, no?

    Thread Starter ollietubb1

    (@ollietubb1)

    Hi Rashed,
    Did you have any more ideas about resolving this?
    Many thanks,
    Ollie

    largbasket

    (@largbasket)

    Dear Concern,

    Did you checked the WP Crowdfunding plugin with another theme. Becasue the WP Crowdfunding override the WooCommerce template, maybe your theme isn’t compatible with the WP Crowdfunding.

    Thank you.

    Thread Starter ollietubb1

    (@ollietubb1)

    Hi,

    I cannot do that at the moment as the site is being investigated by your team for some other issues with the Crowdfunding plugin.

    I’ll wait until those issues are resolved and then have another look at this.

    Thanks,
    Ollie

Viewing 7 replies - 1 through 7 (of 7 total)
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