Product blocks

Hello there!

Thanks for reaching out. Are you referring to our newest “Products (Beta)” block, or are you experiencing this slowness for all WooCommerce blocks?

If you are using the new “Products (Beta)” block, please do keep in mind that this is our newest addition to the blocks and it’s still in beta, so such performance issues could be expected on the editor side. On your customers’ side, however, the performance of the block should be good, let me know if this is not the case.

In any event, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

Thank you,
Best regards,

Lucio

I’m using the built in blocks with no plugin. It’s just the back performance that is slow to load.

Hi there @unknownman888 ??

I’m using the built in blocks with no plugin. It’s just the back performance that is slow to load.

Thanks for reaching back, clarifying things further.

Would you mind sharing a copy of your site’s System Status? You can find it via WooCommerce > Status. Select Get system report and then click the Copy for support button.?You can either paste it in your response here, or use https://pastebin.com/ for pasting it there and sharing it with us (as it provides additional paste settings).

Also, could you please navigate to WooCommerce > Status > Logs and from the dropdown on the right side, please see if there are any logs starting with the words fatal-error.

If so, please select View and copy and paste them into your reply here.

Looking forward to hearing from you!

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.