• Resolved damie

    (@damie)


    Product available but does not allow purchase. Backend shows I have 80 quantity in stock frontend wont allow me to check out says something like “Product is out of stock please remove to continue”

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  • Thread Starter damie

    (@damie)

    This is the error i got ‘There are some issues with the items in your cart. Please go back to the cart page and resolve these issues before checking out.’

    Thread Starter damie

    (@damie)

    I have two questions, if a customers adds a product to cart and lets it sits in the card does that decrease the product count even if its just sitting in the cart?

    Thread Starter damie

    (@damie)

    How about ‘Pending Payment’ orders do those take from product count?

    Nico

    (@nicolamustone)

    Automattic Happiness Engineer

    Hello there,

    I have two questions, if a customers adds a product to cart and lets it sits in the card does that decrease the product count even if its just sitting in the cart?

    No, they do not count for the stock.

    How about ‘Pending Payment’ orders do those take from product count?

    Yes, they count for the stock.

    Product available but does not allow purchase. Backend shows I have 80 quantity in stock frontend wont allow me to check out says something like “Product is out of stock please remove to continue”

    Make sure that the product visibility is Public and not Private or something else. Also, hit Save again on the product to make sure that the stock is up to date.

    Plugin Support Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please feel free to start a new thread.

Viewing 5 replies - 1 through 5 (of 5 total)
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