Product attribution mapping page not showing

  • Resolved rasitagac

    (@rasitagac)


    3 years, 2 months ago

    As you can see in the link below, nothing appears in step 2.

    I tried disabling the caching plugins but the problem was not solved.

    This website using xstore theme.

    Could you help me?

    https://prnt.sc/1s9om1n

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Conversios

    (@tatvic)

    Hey @rasitagac,

    Thanks for creating this topic.

    We are not sure what exactly is causing the issue but it seems attributes related file may be missing so we suggest to follow the below steps and try again:

    1) Deactivate and uninstall the plugin.
    2) Download the latest plugin version from WordPress. You can use this link to download the plugin.
    3) Install and activate the plugin.
    4) Re-setup the plugin and check for the attribute mapping.

    Please let us know whether the above helps.

    Regards,
    Conversios.io

    Plugin Author Conversios

    (@tatvic)

    Hey @rasitagac,

    Could you please confirm the issue fix?

    Also, we would like to mention another cause of the reported issue:

    Problem: There may be read access disabled for the file ‘gmc_attrbutes.json’ at client-server.

    Solution: Please check the PHP value of ‘allow_url_fopen’. it’s should be allow_url_fopen=1.
    Follow the below screenshot to enable it.

    Hope the above helps.

    Regards,
    Tatvic Analytics.

Viewing 2 replies - 1 through 2 (of 2 total)
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