Product attributes not displayed on confirmation page, email, and admin order.

WC 3.0 update…Please try latest update.

Unfortunately, the update didn’t solve it. No attributes are being saved to the order/quote.. When viewing the order from the backend, the only product meta it displays is “_price”. Before I was able to see the list of selected attributes, and those attributes also displayed on the quote request confirmation page, account quote details page, and email.

what version of WooCommerce are you using?

3.0.5

Any idea where the issue could be? It appears the attributes are not being saved to the order at all. When I uncheck rfq on product edit page, select options, and checkout, all attributes are saved to the order. So I tried digging through the quote request page code since I see regular woocommerce checkout page is not used with rfq. I’m coming up empty though… Is there anything else I can do to help get this solved?

what are your woo-rfq checkout settings? normal or rfq

are these attributes used for variations?

I checked variable products with both rfq and normal and both shows me the attributes used in variations (blue, medium) etc in email and order . Maybe there is a theme/plugin conflict?

• This reply was modified 7 years, 10 months ago by Neah Plugins.

I’m using Normal checkout with simple products. The attributes are selected by customer on the fontend single product page with TM Extra Product Options plugin. Attributes display perfectly when added to cart/quote request page. And it’s strange because if I change setting to rfq checkout attributes are saved and it works flawlessly.

Same issue happens with 2017 theme and other plugins deactivated.

there is something going on with 3.0 update & TM Extra Product Options & woo-rfq. With RFQ checkout probably TM Extra Product Options handles the attributes it adds. I have to isolate what has changed in WC 3.0 that has caused it. I will notify if I find it.