Product Attribute Fields Populate With Every Term

  • Resolved thedrumdoctor

    (@thedrumdoctor)


    1 year, 1 month ago

    Okay…we know this is an issue with the latest release of Woocommerce at the time and date of this post. But Woocommerce don’t like us replying to someone else with the same problem and insist we open individual reports. Okay, no problem.

    Since version 8.2.0 upgrade, a problem has appeared when adding terms to a product attribute in a product listing.

    Instead of presenting a list of the attribute terms to choose from, the attribute field becomes populated with every attribute term of the attribute. I’d post an image but the original thread I replied to has already done so and so there’s no point duplicating the example. Whether it’s 5 attribute terms or 50, they all get populated and then you have the pain of deleting them one-by-one.

    No doubt this will be a temporary bug.

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author nigeljamesstevenson

    (@nigeljamesstevenson)

    Hi @thedrumdoctor

    Thank you for reporting this!

    One of the new WooCommerce 8.2 features was to automatically select all attribute terms when adding a new global attribute to a product. However, in sites with a large amount of attribute terms, this feature seems to cause some performance issues.

    This is being looked into. You may follow updates on this issue via: https://github.com/woocommerce/woocommerce/issues/40712

    Thanks!

    leonardorodriguez

    (@leonardorodriguez)

    @nigeljamesstevenson

    One of the new WooCommerce 8.2 features was to automatically select all attribute terms when adding a new global attribute to a product.

    I don’t really want to sound rude, but who comes up with these “ideas”??? Certanly not a store owner

    Because is not only about the obvious performance & crash hit. It triples the work needed to add attributes

    This kind of breaking changes in UX, has to come from end users. Not from developers

    Thread Starter thedrumdoctor

    (@thedrumdoctor)

    @nigeljamesstevenson please make it go away! I have circa 200 attribute terms in one of my attributes named ‘Model’ – because there are so many model names of products across manufacturers.

    Now imagine having to delete 199 attribute terms just to get to the term you want. This is not a time-saving feature! I can’t see why it was ever considered a useful change.

    uptowngeeks

    (@contactuptowngeekscom)

    Same issue here. With several attributes with 100’s of terms, we simply can’t delete all of them, except for one. Whole day of production, lost. Not happy. Contemplating downgrading back to v8.1.1

    Thread Starter thedrumdoctor

    (@thedrumdoctor)

    I think Woocommerce devs need to do a bit of research into how products use attributes and populate them with terms. ‘One-size-fits-all’ does not apply in retail. To learn this is a supposed ‘improvement’ now manifesting itself as a bug surely must send a message to rethink?

    Now I have to consider wasting more time prepping for a rollback.

    Also having same issue and it’s being looked at here: https://github.com/woocommerce/woocommerce/issues/40712

    One thing I will say, you can click “select none” button to delete them all and re-add the ones you want. An annoying and unnecessary inconvenience and does nothing to solve crashes due to too many attributes consuming memory, but something you can do in the mean time until it’s resolved.

    Thread Starter thedrumdoctor

    (@thedrumdoctor)

    @stestory Yes indeed, why do a job once when you can do it twice!!!!

    PLEASE make this optional. I have an online bookstore and my authors attribute has over 4,000 options. I can’t add new products without adding authors and it crashes my site each time. This is NOT user friendly and forcing this upon us was not a good move.

    EDIT: I see the fix has been made and I’ve run the update. Thank you for attending to this swiftly.

    Will this be auto-patched soon?

    Hi @thedrumdoctor, @leonardorodriguez, @contactuptowngeekscom, @stestory, @detroitcomedy1, and @omcdml,

    Thank you for getting in touch with WooCommerce.com support and patiently waiting while we sorted out the issue you’ve been facing. We acknowledge the inconvenience you’ve experienced and greatly value your detailed feedback.

    We want you to know that we’ve taken your concerns to heart. Our team has dedicated their time and effort to fix the issue concerning the automatic selection of all attribute terms when you add a new global attribute to a product. This was a problem that started with WooCommerce 8.2.0.

    We’re excited to let you know that we’ve introduced a fix in our most recent update, WooCommerce 8.2.1. This update stops the automatic selection of all attribute terms, effectively resolving the issue you’ve been dealing with. We’re confident this fix will greatly enhance your experience and efficiency when using WooCommerce. For more information about this fix, please visit this link: ?? Pull Request (PR).

    We strongly advise you to update to the latest version of WooCommerce. If you come across any challenges during the update process or have any other concerns, please feel free to get in touch with us. Our team is always here to help.

    We’re grateful for your understanding and patience during this period. Your feedback is vital to us and it aids us in continually improving our product. Thank you for being a valued member of the WooCommerce community.

    Thread Starter thedrumdoctor

    (@thedrumdoctor)

    (@bisratlearn) Many thanks for doing this so quickly.

    Normal service has been resumed! >:-)

    Hi @thedrumdoctor

    Many thanks for doing this so quickly. Normal service has been resumed! >:-)

    Thank you so much for your patience while we quickly worked on this fix. I’m thrilled to hear that the update has successfully resolved the issue for you! Your feedback played a key role in helping us understand and address the problem swiftly.

    Just a gentle reminder, we stand ready to help you at any time. Feel free to reach out if you have more queries or run into any other problems.

    Thanks for being such a valued member of our WooCommerce community.

Viewing 12 replies - 1 through 12 (of 12 total)
  • The topic ‘Product Attribute Fields Populate With Every Term’ is closed to new replies.