• Resolved needdesign02

    (@needdesign02)


    Hi,
    We used booster for many years, and everythings worked fine.

    We use product addons to display and add fees to a product.

    We use only radio button.
    On the product radio button works, price changes and everything is working. But when the customer add it to the cart, and checkout, the order is appear without all the option.. And so we have so much order whitout any options.

    We didn’t change anything since many years, and now it’s not working.

    Sometimes it works, sometimes no.
    A client made two order, exactly with the same option and same product.
    First : KO
    Second : OK. (We had all the options on the order..)

    Thanks in advance,
    ND

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support David G

    (@gravid7)

    Hi @needdesign02,

    Thanks for reaching out to us.

    If possible can you please share screenshots of your configuration settings and screenshots of your issue? So, we can check and help you.

    Plugin Support David G

    (@gravid7)

    Hi @needdesign02,

    I haven’t heard back from you, so I believe the issue has been resolved.

    I’m marking this topic complete, please feel free to open a new thread for any further queries.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Product addons doesn’t appear on checkout/order.’ is closed to new replies.