• Hi, when trying to upload the Product Catalog to Facebook I get the following error:

    Product #910 error: the field “title” in must not be empty.

    When pressing the link I get the following error:

    Sorry, you are not allowed to edit posts in this post type.

    I went through all the products manually, and #910 does not even exist. Another site that only has a few products seemed to have worked OK but this one with 30+ products is not getting through. Please help!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Antonino Scarfì

    (@antoscarface)

    Hi,

    could you please try the plugin version I posted here on your website? I think it won’t fix your issue, but at least it should add more info in the error.

    Let me know, thanks.

    Thread Starter webadventa

    (@webadventa)

    Hi,
    thanks so much for your quick response. However, this new version of the plugin didn’t work either. Here is what I’m getting:
    Variation #910 of product #0 error: the field “title” in must not be empty.

    I don’t have a product #0….

    thanks,

    Thread Starter webadventa

    (@webadventa)

    hi again,
    there is definitely a problem with the plugin. I only tried uploading 8 products last night for another site (1 site didn’t let me create a product feed but another site did), and my facebook manager is still showing as “uploading” – it’ been over 12 hours. Please advise on the solution.

    Plugin Author Antonino Scarfì

    (@antoscarface)

    Hi,

    thank you for your patience. I’m investigating the “product #0” issue and it’s really hard to me because I’m not able to replicate this issue. So, sorry again if I seem confused about this, but I’m trying to find definitely a solution to this problem.

    So, I want to ask you to make a change in your plugin, it might be the solution, but I’m not sure. I hope it will be the solution.

    Open the file wp-content/plugins/pixel-caffeine/includes/supports/class-aepc-woocommerce-addon-support.php and find this line (around line 486):

    $product_parent_id = method_exists( $product, 'get_parent_id' ) ? $product->get_parent_id() : ( isset( $product->parent->id ) ? $product->parent->id : 0 );

    Replace this line with this:

    $product_parent_id = method_exists( $product, 'get_parent_id' ) ? $product->get_parent_id() : ( $product_is_variation ? $product->id : 0 );

    Let me know if this change will solve you the issue.

    For the second error, please check in Facebook Admin what is the URL of the feed set in the feed and if it’s reachable.

    Finally, please let me know also your active WooCommerce version.
    Let me know, thank you.

    Thread Starter webadventa

    (@webadventa)

    hi again,
    I edited the file as per your advice but it didn’t work :(. Still getting the same error “Variation #910 of product #0 error”.

    Also, on another site it seemed to have worked (the site that has only a handful of products) but it pulled a regular price instead of the sale (regular price is shown in the facebook catalog). Where can I edit that?

    Plugin Author Antonino Scarfì

    (@antoscarface)

    Hi,

    I’m trying to figure out the issue of “product #0”, I can’t understand how WooCommerce can fetch variations without a parent variable product. Are you able to find where if you have some variable product with Variation #910? You should see the ID of each variation from the Variations tab of Product Data box in the product editing page.

    Instead, for the sale price: it is right but you should have also the “g:sale_price” parameter in the product with the sale price. The rule says that the g:price parameter should have the regular price and if the product is on sale the item in the feed should contain also g:sale_price with the sale price and maintain the regular one in g:price.

Viewing 6 replies - 1 through 6 (of 6 total)
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