Processing vs. Completed order

  • Resolved codimex

    (@codimex)


    3 years, 4 months ago

    Hi! As an admin, I’ve received my first gift card order. On the WooCommerce orders list, the order appears as “Processing”. Can I mark it as “Completed”, or will the voucher be cancelled if I do so?

    Hence, if gift card orders are supposed to be marked as “Completed”, is there any option to automatically mark it as “Completed”, provided the order doesn’t contain another product?

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello,

    Thanks for using our plugin,

    Yes, you can mark the order status completed as well cancelled. If you are using our pro version the gift card coupon becomes 0 on the order status cancelled or refunded.
    Gift Card orders will not automatically mark as completed, for now, You have to update the order status manually.
    In the Gift Card order Gift Card product will be listed on the order edit page, the Same as other WooCommerce products.

    Regards,

    Thread Starter codimex

    (@codimex)

    Thanks for the clarification! Marking as resolved.

    You’re most welcome

Viewing 3 replies - 1 through 3 (of 3 total)
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