“proceed to checkout” the form width gets small size.

  • Resolved musgod

    (@musgod)


    10 months, 4 weeks ago

    When the user enters the invalid value for billing details and clicks on “proceed to checkout” the form width gets small size.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • I can’t replicate that. Everything looks fine. Make sure you’re not signed in and stuck in cache.

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @musgod

    I managed to duplicate the issue on your checkout page. The error notice appears to be showing on the side rather than appearing at the top as it should.

    This kind of problem is usually caused by a conflict with your theme or with another plugin. The best way to determine this is to:

    • Temporarily switch your theme to Storefront or Twenty Twenty-Four
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    I hope that helps! Let me know once you have done a conflict test!

    Ah sorry I missed that @shameemreza

    Hi there ?? We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 4 replies - 1 through 4 (of 4 total)
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