• Resolved kent-upw

    (@kentup)


    Hello,

    I am interested in creating a shared account with subscriber privileges to allow access to content for logged-in users.

    Upon testing, I found that logging in with the shared account from different browsers or IP addresses triggers authentication via email.

    Is there a way to log in without triggering email authentication?

    Thank you in advance for your response.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support wfmargaret

    (@wfmargaret)

    Hi @kentup,

    Thank you for reaching out.  While I don’t recommend sharing an account between multiple users, the Verification Required emails sent by Wordfence are controlled by the reCAPTCHA settings.  Any “Verification Required” messages and emails are sent when any user fails to be confirmed as human by reCAPTCHA checks.

    If you want to disable reCAPTCHA, you can do so in Wordfence > Login Security > Settings.  You can also adjust the reCAPTCHA human/bot threshold score in Wordfence > Login Security > Settings.  You can use the score history chart described below to see the typical scores for your site. If valid users are sometimes blocked by the CAPTCHA, you can set the score lower to 0.4 or 0.3 if necessary.

    Thanks,
    Margaret

    Thread Starter kent-upw

    (@kentup)

    Hi, @wfmargaret

    Thank you for your reply!

    After changing the reCAPTCHA score to 0.4, email authentication is no longer required.

    Thank you for your wonderful support!

    Regards

Viewing 2 replies - 1 through 2 (of 2 total)
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