Problems with wp-admin

  • After several weeks of trying to figure out why I (and my web host support) kept getting blocked from getting in via my wp-admin page (page 404s i believe?). I tried activating and deactivating various plugins (I have about 30). I opened several support tickets with my host’s customer support. Finally Tier 2 support (higher level) identified this as the culprit and things now work fine. Apparently AO does not work with their technology. They suggested other caching plugins. I am sure AO is useful otherwise.

    Definitely back up before activating a plugin and make sure you have a good web host support. Again, if wp-admin access is your problem, it might be this plugin based on your host’s technical setup.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    Hey @rcanfiel ;

    Never heard about that before, so I would be very interested in getting more details about this from you and or your host!

    I can be reached by mail at futtta-at-gmail-dot-com

    Hoping to hear from you,
    Frank

    Thread Starter rcanfiel

    (@rcanfiel)

    Sorry, but I deleted their email. I think Apache and another technology was involved. The host is InMotionHosting. I cannot provide any further insight, as they discovered it and advised my to use another caching plugin (W3). Perhaps you can contact them and learn.

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    OK, I’ll see if I can get through to them ??

Viewing 3 replies - 1 through 3 (of 3 total)
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