• Resolved ibiza69

    (@ibiza69)


    Hi, we are facing problems with sliders “width”, here you can see: https://imgur.com/q0tsLMy

    Website is https://test.trabajaribiza.com (staging site)

    We are only facing this at computers 1250px, not at mobiles or tablets.

    We have another slider (Smartslider) and this fits well as you can see, but your plugin shows out of range, doesn′t fit inside the website margins.

    Either the images aren′t well sized, we have 75px of height, and as you can see thay are bigger shown.

    We use Astra Theme, if this helps.

    Is there a solution for this?

    Thank you in advance!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter ibiza69

    (@ibiza69)

    Hi, we could fix it from our side:

    1st: placed this code for the Carousel [shortcode]: (check that we called the class: se-slides):

    <center>
    <div class="container-wrap se-slides">[sp_wpcarousel id="0123456"]</div>
    </center>

    2nd: included this CSS at: WordPress Admin > WP Carousel > Settings > Custom CSS

    .se-slides {
      width: 1250px;
      max-width: 100%;
    }

    It worked really well for us, now at desktop sees well and at mobile and tablet it gets adjusted responsibely.

    Please if you we can do better with other code or so, we would really like to know ?? Thank you!

    Plugin Support Pulak Ahmed

    (@pulak00)

    Hi @ibiza69,

    We have tried to visit your website, but it doesn’t contain any slider other than a logo in the middle of the website. Because of that, we were unable to check why the width was not working correctly on your site. We tried to generate the issue with the Astra theme on our local setups. It seems the carousel was loading perfectly on that screen dimensions(1250px). Still, we will do further investigation and will try to fix it in future updates if the issue exists.

    The solution you applied seems to be standard and should work. Unfortunately, we couldn’t check it further as the carousel is not available on the homepage.

    Never hesitate to contact us if you need any assistance in the future.

    Have a great day!

    Thread Starter ibiza69

    (@ibiza69)

    Hi @pulak00, sorry for that, the web isn′t shown to public, only that day I wrote you, as is an staging site, but we could solve the problem with that CSS code, so all is correct. Thank you for your time.

    Just one more important question. We where changing themes from our old one, to Astra theme. Today we went to PHPMyAdmin, for deleting all theme tables and options, AND we saw that your plugin has created hundreds of tables at (DB: “options”). they are all like these one:

    5094918sp_wp_carousel_page_id42643

    Why does this happen, I mean, there are pages and pages, about 500 results from your plugin. Is this normal? Is there any way for not having all them, as is seems like too much, as we only have like 20 images at only 1 slider.

    Thank you once more for your time and support ??

    Plugin Support Pulak Ahmed

    (@pulak00)

    Hi @ibiza69,

    Sorry for the delayed response due to the weekly holidays.

    Usually, the plugin creates such a table when a shortcode is used on a page. As you have created only one shortcode, we can tell you used it only once on your site. So this is really unusual if that creates 500+ tables in the database. We would appreciate it if you could share a little bit more information about the tables. Kindly, share a screenshot of the tables and the contents inside of them. So that we could check and identify which data are stored in those tables.

    Your understanding and cooperation would be highly apprecaited.

    Have a great day!

Viewing 4 replies - 1 through 4 (of 4 total)
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