Problems with W3 cache after updates WP and WC

  • Resolved elleandro

    (@elleandro)


    5 years, 8 months ago

    Hello i have problems. I updated my theme Flatsome, my wordpress and woocommerce and my site was not working good after that. Bit messed up. I deactived serveral plugins but problems remained. Then i deactivated W3 total cache and site worked fine again.
    Can you give me som info please. Is there no compatablelity? I have version 0.9.7.2

    I have deactivated W3 Total Cache at the moment.

    Leander Stegeman

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello,
    Can you please be more specific about the issue you are having? Are there any error logs that you can share.
    Also, please activate W3 Total Cache and disable the settings within the plugin one by one to see which one is causing this.

    Thread Starter elleandro

    (@elleandro)

    Hello,
    I did what you said. Enabled the plugin again. Site broken. Then deactivated the first option Page Cache and the site works fine again. So it seems that this setting is the issue. But we have Redis and want the Page Cache activated.
    Do you have any suggestions ?

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello,
    Have you tried to purge all caches? Also, try to switch to some other caching method i.e. Disk Enhanced and see if the issue persists.
    You can also try to delete your wp-content/cache folder as you might be getting some old cached pages.

    Thread Starter elleandro

    (@elleandro)

    Hello Marko,

    I deleted cache folder and switched to other caching method and back again to redis. And it works again.
    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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