Problems with Version 7.6

  • Resolved dadams76

    (@dadams76)


    3 days, 9 hours ago

    I never had this problem until I upgraded to 7.6. When I search on Google for Donaldson Chiropractic on my phone and click on “Website” I get a dialog box that wants me to download a file. Before the upgrade I never had this problem. I have cleared my cache on the phone and on the dashboard. I still get the same problem.

    The page I need help with: [log in to see the link]

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  • Moderator James Huff

    (@macmanx)

    This problem may be a plugin or theme conflict. Please attempt to deactivate all plugins and switch to the default Twenty Twenty-Four theme. If the problem goes away, re-activate them one by one to identify the source of the problem.

    If you can install plugins, install Health Check. On the troubleshooting tab, you can click the button to deactivate all plugins and change the theme for you while you’re still logged in without affecting normal visitors to your site.

    Thread Starter dadams76

    (@dadams76)

    I did what you suggested. I never found a conflict. I went back to my user who found the problem and he said everything works and I verified it. I don’t know what caused it but it seems to work now. Thanks for your assistance

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