• Resolved NVme

    (@niranjannaulakha)


    The site at the back end doesn’t seem to work. The back end is not accessable.

    Help required.
    Should I revert back to 3.5.1
    Please state the procedure to revert back to 3.5.1

    Niranjan

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator t-p

    (@t-p)

    Have you tried:

    -deactivating ALL plugins (yes, all) temporarily to see if this resolves the problem. If this works, re-activate them individually (one-by-one) to find the problematic plugin(s). If you can’t get into your admin dashboard, try deactivating via FTP or SFTP or whatever file management application your host provides. If applicible, also remember to deactivate any plugins in the mu-plugins folder. The easiest way is to rename that folder to mu-plugins-old.
    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems (because the hooks remain unless plugins completely removed or some plugins stick around in cached files. So by renaming the folder, you break them and force them inactive).
    – To rule out any theme-specific issue, try switching to the unedited default Twenty Twelve theme for a moment using the WP dashboard. If you don’t have access to your admin area, you can switch to the default theme by renaming your current theme’s folder in wp-content/themes and adding “-old” to the end of the folder name using via FTP or SFTP or whatever file management application your host provides.
    – If the above troubleshooting steps do not resolve the issue, try manually re-uploading all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones. Read the Manual Update directions first!

    Thread Starter NVme

    (@niranjannaulakha)

    Thanks Tara
    I restored using the site backup provided by my host.
    Will try the newer version when the bug is fixed

    Moderator t-p

    (@t-p)

    you are welcome. ??

    Thread Starter NVme

    (@niranjannaulakha)

    Hi Tara and to others who are following this thread.

    the problem seems so be because of the missing upgrade.php file.

    Uploaded the file from fresh wp downloaded file

    and the upgrade was smooth.

    Hello niranjannaulakha,

    This seems to be my problem as well. How can I get the upgrade.php file to upload to my site?

    Thank you,
    Norm

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Problems with updating to 3.5.2’ is closed to new replies.