Problems with the Visual Builder

  • Resolved icheck78

    (@icheck78)


    1 year, 1 month ago

    Hello.

    I have problems with the Visual Builder
    Since today I have problems with the plugin. As soon as I start the Divi Visual Builder, the error message appears:

    “There was a critical error on your website.
    Learn more about troubleshooting in WordPress.”


    If I deactivate the plugin, everything works normally again.

    Any ideas?


    Thanks for your help
    Christian

    • This topic was modified 1 year, 1 month ago by icheck78.
Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello Christian,

    Thanks for getting in touch with us.

    To get Divi to be compatible with our plugins, you need to have it set up by following this article – Divi Theme.?

    For the error, I suspect there’s a conflict that’s causing the issue here. It would be good to test for conflicts. Could you follow the following steps?

    1. Deactivate all other plugins except for The Events Calendar Plugins.
    2. Switching to the Default theme.

    Please read the Testing for Conflicts article before doing anything. 

    To be safe, we’d recommend conducting tests and updates on a Staging Server. Also, please keep a working backup of your website.

    I hope that helps. I am excited to hear back from you.

    Plugin Support Darian

    (@d0153)

    Hi there,

    It appears that there hasn’t been any recent activity on this thread, so we’ll consider it resolved. However, if you have any additional questions or concerns, feel free to start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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