• Resolved Gastón

    (@geeknet)


    Hello, when I updated to version 3.0 the central panel of my WordPress dashborad disappeared, it went blank, I could only see the menu on the left sidebar of WordPress. This forced me to manually disable BulletProof.

    For bulletProff to work again I had to disable the “Subscribe To Comments Reloaded” plugin. Something is wrong with the change you recently made in your Wizard system.

    3.0 changelog: Setup Wizard AutoFix: New Setup Wizard AutoFix whitelist rule added for the Subscribe To Comments Reloaded plugin.

    Could you solve this bug? Thank you.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author AITpro

    (@aitpro)

    The new Setup Wizard AutoFix whitelist rule added for the Subscribe To Comments Reloaded plugin would not cause this problem. If it was causing the problem then your WordPress Dashboard would have gone blank when you ran the BPS Setup Wizard and not when you upgraded BPS.

    Things that can cause this type of problem:
    * A direct coding conflict with plugin code – we tested these 2 plugins together and did not find a direct coding conflict problem.
    * You are close to using your maximum PHP configuration memory limit and when performing plugin upgrades, activations or installations you exceed your maximum PHP configuration memory limit. Check the BPS System Info page > PHP Configuraion Memory Limit.
    * You have some invalid/bad htaccess code saved in BPS Custom Code – not very likely since the problem would occur when running the Setup Wizard.

    • This reply was modified 6 years, 6 months ago by AITpro.
    Plugin Author AITpro

    (@aitpro)

    Typo|Correction: “…and did not find a direct coding conflict problem…”

    Thread Starter Gastón

    (@geeknet)

    Hi, thanks for the quick response.

    With respect to php this is what I have:
    PHP Actual Configuration Memory Limit: 256M
    PHP Ver.: 5.6.30

    The same day that BulletProof was updated, these plugins were also updated:
    Yoast SEO
    Relevanssi
    EWWW Image Optimizer
    Accelerated Mobile Pages
    WP-Optimize

    I do not understand why this happens, until version 2.9 everything worked wonders.

    I only have the wordpress menus in the dasboard, when I click on any of the menus it does not show me anything in the center, except if I deactivate bulletproof that returns everything to normality.

    Can it be a css failure or one of the improvements introduced?

    Thread Starter Gastón

    (@geeknet)

    Update: I discovered that if I go to: BPS Security – Setup wizard – Setup wizard Options, and changing AutoFix On by AutoFix Off, the problem no longer occurs.

    What do I lose if I leave AutoFix Off?, is it safe to leave it like this?

    Plugin Author AITpro

    (@aitpro)

    Great clue! I found the bug (dumb typo) in the new Setup Wizard AutoFix checking code for the Subscribe To Comments Reloaded plugin (was looking at BPS code in the wrong place). I will get a new version of BPS out ASAP with the fix. For now it is fine to turn off AutoFix and that just means that if you add/install any new plugins or themes and a fix is needed then AutoFix will not display a message to run AutoFix. For any existing plugins and themes installed there is no impact.

    Plugin Author AITpro

    (@aitpro)

    BPS Pro uses this code for AutoFix checks:

    	if ( $sctocr_active == 1 || is_plugin_active_for_network( $sctocr ) ) {
    		if ( ! preg_match( $marker2, $bps_customcode_bpsqse ) || ! preg_match( $marker3, $bps_customcode_bpsqse ) || ! preg_match( $marker4, $bps_customcode_bpsqse ) ) {
    			$autofix_message = bpsPro_autofix_message($autofix_message);
    			$debug_BPSQSE .= __('CC Root Text Box 12: Subscribe To Comments Reloaded Plugin', 'bulletproof-security').'<br>';
    		}		
    	}

    And BPS free uses this code for AutoFix checks:

    	if ( $sctocr_active == 1 || is_plugin_active_for_network( $sctocr ) ) {
    		if ( ! preg_match( $marker2, $bps_customcode_bpsqse ) || ! preg_match( $marker3, $bps_customcode_bpsqse ) || ! preg_match( $marker4, $bps_customcode_bpsqse ) ) {
    			$autofix_message = 1;
    			$debug_BPSQSE .= __('CC Root Text Box 12: Subscribe To Comments Reloaded Plugin', 'bulletproof-security').'<br>';
    		}		
    	}

    The mistake was actually a copy and paste mistake from BPS Pro to BPS free. Forgot to change: $autofix_message = bpsPro_autofix_message($autofix_message);
    to: $autofix_message = 1;

    • This reply was modified 6 years, 6 months ago by AITpro.
    Plugin Author AITpro

    (@aitpro)

    The person who did the final BPS free Live site test forgot to test with the Subscribe to Comments Reloaded plugin installed. Oops. It happens. ??

    Hello, I had this exact problem with screen blanking in wordpress after updating to BPS 3.0 today. I have “Subscribe to comments reloaded” installed and thus found this great support thread.
    Amending the line:

    $autofix_message = bpsPro_autofix_message($autofix_message);

    to

    $autofix_message = 1;

    in the file “plugins/bulletproof-security/includes/hud-autofix-whitelist.php” solved the issue and all returned to normal. Thanks for the information and the great plugin.

    Plugin Author AITpro

    (@aitpro)

    BPS 3.1 has been released with the fix for the Subscribe To Comments Reloaded plugin.

    Thread Starter Gastón

    (@geeknet)

    Confirmated! This Bug is solved in the 3.1 version.

Viewing 10 replies - 1 through 10 (of 10 total)
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