Problems with Sending analytics mail

  • Resolved eibihp

    (@eibihp)


    4 years, 9 months ago

    When I try to send me the reports from the analytic option within woocommerce I never receive the mail

    There is a conflict:

    This i wht I have found…..

    I will append here the info that appears there because I dont have the slightest idea o how to fix it…..

    Hook:
    woocommerce_admin_report_export

    Status:
    Failed

    Arguments:
    0 => 1
    1 => ‘15904415595376’
    2 => ‘orders’
    3 => array ( ‘orderby’ => ‘date’, ‘order’ => ‘desc’, ‘after’ => ‘2020-05-01T00:00:00’, ‘before’ => ‘2020-05-25T23:59:59’, ‘page’ => 1, ‘per_page’ => 25, ‘extended_info’ => true, )

    Group:
    wc-admin-data

    Recurrence:
    Non repetitive

    Register:
    2020-05-25 21:19:19 +0000
    acción creada
    2020-05-25 21:19:27 +0000
    acción empezada vía WP Cron
    2020-05-25 21:19:28 +0000
    apagado inesperado: Error fatal de PHP Uncaught TypeError: Argument 1 passed to Google\Site_Kit\Core\REST_API\REST_Routes::register_routes() must be an instance of WP_REST_Server, string given, called in /home/kanabosm/public_html/wp-content/plugins/google-site-kit/includes/Core/REST_API/REST_Routes.php on line 93 and defined in /home/kanabosm/public_html/wp-content/plugins/google-site-kit/includes/Core/REST_API/REST_Routes.php:105 Stack trace: #0 /home/kanabosm/public_html/wp-content/plugins/google-site-kit/includes/Core/REST_API/REST_Routes.php(93): Google\Site_Kit\Core\REST_API\REST_Routes->register_routes(”) #1 /home/kanabosm/public_html/wp-includes/class-wp-hook.php(287): Google\Site_Kit\Core\REST_API\REST_Routes->Google\Site_Kit\Core\REST_API\{closure}(”) #2 /home/kanabosm/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array) #3 /home/kanabosm/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #4 /home/kanabosm/public_html/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/ReportCSVE en /home/kanabosm/public_html/wp-content/plugins/google-site-kit/includes/Core/REST_API/REST_Routes.php en la línea 105

    Please, help!

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)

  • @eibihp thanks for your report!

    1) Where does the error above appear?

    2) Could you provide your Site Health Information?

    We’ll look into this further our side.

    Thread Starter eibihp

    (@eibihp)

    The error appears in the schedule actions sections and it is generated when I try to download a woocomerce report that its sent by mail automatically.

    The problem was detected when I did not received the corresponding mails.

    Below the Health site info requetsd:

    
### wp-core ###

version: 5.4.1
site_language: es_ES
user_language: es_ES
timezone: -05:00
permalink: /%category%/%postname%/
https_status: true
user_registration: 0
default_comment_status: open
multisite: false
user_count: 3
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /home/kanabosm/public_html
wordpress_size: 290,02 MB (304107885 bytes)
uploads_path: /home/kanabosm/public_html/wp-content/uploads
uploads_size: 254,43 MB (266794221 bytes)
themes_path: /home/kanabosm/public_html/wp-content/themes
themes_size: 18,17 MB (19050656 bytes)
plugins_path: /home/kanabosm/public_html/wp-content/plugins
plugins_size: 218,41 MB (229018454 bytes)
database_size: 15,45 MB (16203967 bytes)
total_size: 796,49 MB (835175183 bytes)

### wp-dropins (1) ###

advanced-cache.php: true

### wp-active-theme ###

name: GreenGrow (greengrow)
version: 1.0.1
author: Mikado Themes
author_website: https://qodeinteractive.com
parent_theme: none
theme_features: woocommerce, post-thumbnails, automatic-feed-links, title-tag, custom-logo, post-formats, editor-style, menus, widgets, wc-product-gallery-zoom, wc-product-gallery-lightbox
theme_path: /home/kanabosm/public_html/wp-content/themes/greengrow

### wp-mu-plugins (1) ###

installatron_hide_status_test.php: author: (undefined), version: (undefined)

### wp-plugins-active (51) ###

Age Gate: version: 2.5.2, author: Phil Baker
Black Studio TinyMCE Widget: version: 2.6.9, author: Black Studio
ChatBot: version: 3.4.0, author: QuantumCloud (latest version: 3.4.1)
Click to Chat: version: 2.2, author: HoliThemes
Code Snippets: version: 2.14.0, author: Code Snippets Pro
Conekta Payment Gateway: version: 3.0.7, author: Conekta.io
Contact Form 7: version: 5.1.9, author: Takayuki Miyoshi
Countdown Timer Ultimate: version: 1.2.4, author: WP OnlineSupport
Custom Order Status for WooCommerce: version: 1.4.9, author: Tyche Softwares
Custom Twitter Feeds: version: 1.5, author: Smash Balloon
DHWC Gutenberg: version: 1.0.6, author: Sitesao team
Duplicate Page: version: 4.2, author: mndpsingh287
Envato Market: version: 2.0.3, author: Envato
Free shipping notification WooCommerce Pro: version: 1.3.3, author: PI Websolution
GreenGrow Core: version: 1.0.1, author: Qode Themes
Hello Dolly: version: 1.7.2, author: Matt Mullenweg
Imagify: version: 1.9.10, author: WP Media
JAG Creative Addons Bundle: version: 1.0.4, author: JAG Themes
Jetpack by WordPress.com: version: 8.5, author: Automattic
Loco Translate: version: 2.4.0, author: Tim Whitlock
Max Mega Menu: version: 2.7.7, author: megamenu.com (latest version: 2.8)
Max Mega Menu - Pro Addon: version: 2.0.1, author: megamenu.com
Mercado Pago payments for WooCommerce: version: 4.2.1, author: Mercado Pago
Metricool: version: 1.8, author: Metricool
Official Facebook Pixel: version: 2.0.2, author: Facebook
Pixel Caffeine: version: 2.1.2, author: AdEspresso
Popup Builder: version: 3.67, author: Sygnoos
PublishPress Capabilities: version: 1.9.9, author: PublishPress
Qode Framework: version: 1.1.1, author: Qode Themes
Sales Report Email for WooCommerce: version: 2.5.3, author: zorem (latest version: 2.5.4)
Say What?: version: 1.9.4, author: Lee Willis
Side Cart For Woocommerce: author: (undefined), version: 1.0
Site Kit by Google: version: 1.8.1, author: Google (latest version: 1.9.0)
Smash Balloon Instagram Feed: version: 2.4.3, author: Smash Balloon
Social Media and Share Icons (Ultimate Social Media): version: 2.5.5, author: UltimatelySocial
WooCommerce: version: 4.1.1, author: Automattic
WooCommerce Cart Abandonment Recovery: version: 1.2.6, author: CartFlows Inc
WooCommerce Colors: version: 1.0.7, author: WooThemes
WooCommerce Google Analytics Integration: version: 1.4.21, author: WooCommerce
WooCommerce Menu Cart: version: 2.8.1, author: Jeremiah Prummer, Ewout Fernhout
Woocommerce Product Tab Pro: version: 3.1, author: Proword
WooCommerce Services: version: 1.23.0, author: Automattic
WooCustomizer: version: 1.1.8, author: Kaira
WooMail - WooCommerce Email Customizer: version: 3.0, author: CidCode
WPBakery Page Builder: version: 6.2.0, author: Michael M - WPBakery.com
WPC Product Bundles for WooCommerce (Premium): version: 5.1.3, author: WPClever.net
WPC Variations Radio Buttons for WooCommerce: version: 2.1.1, author: WPClever.net
WP File Manager: version: 6.4, author: mndpsingh287
WP News and Scrolling Widgets: version: 4.2.1, author: WP OnlineSupport
WP Rocket: version: 3.5.5.1, author: WP Media
Yoast SEO: version: 14.2, author: Team Yoast

### wp-plugins-inactive (5) ###

Live Sales Notifications for WooCommerce: version: 1.6.6, author: PI Websolution
Order / Coupon / Subscription Export Import Plugin for WooCommerce (BASIC): version: 1.6.5, author: WebToffee
Woocommerce Estafeta Plugin: version: 1.2.1, author: vex soluciones
WooCommerce Side Cart: version: 2.1, author: XootiX
WooSMS - SMS module for WooCommerce: version: 2.0.26, author: BulkGate SMS gateway

### wp-media ###

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1684
imagemagick_version: ImageMagick 6.9.4-10 Q16 x86_64 2017-05-23 https://www.imagemagick.org
imagick_limits: 
	imagick::RESOURCETYPE_AREA: 47 GB
	imagick::RESOURCETYPE_DISK: 1.844674407371E+19
	imagick::RESOURCETYPE_FILE: 12288
	imagick::RESOURCETYPE_MAP: 47 GB
	imagick::RESOURCETYPE_MEMORY: 23 GB
	imagick::RESOURCETYPE_THREAD: 1
gd_version: bundled (2.1.0 compatible)
ghostscript_version: unknown

### wp-server ###

server_architecture: Linux 3.10.0-962.3.2.lve1.5.26.2.el7.x86_64 x86_64
httpd_software: Apache
php_version: 7.3.18 64bit
php_sapi: litespeed
max_input_variables: 5000
time_limit: 300
memory_limit: 256M
max_input_time: 60
upload_max_size: 128M
php_post_max_size: 256M
curl_version: 7.62.0 OpenSSL/1.0.2k
suhosin: false
imagick_availability: true
htaccess_extra_rules: true

### wp-database ###

extension: mysqli
server_version: 5.7.30-cll-lve
client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/kanabosm/public_html/wp-content
WP_PLUGIN_DIR: /home/kanabosm/public_html/wp-content/plugins
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable

### jetpack ###

site_id: 176624939
ssl_cert: No
time_diff: undefined
version_option: 8.5:1588694485
old_version: 8.4.2:1588163560
public: Public
master_user: #1 miosantos ([email protected])
current_user: #1 miosantos ([email protected])
tokens_set: Blog User
blog_token: ghSr(wgu0A3%MJEfOtEcLWUuqmla7N52
user_token: 7SN^MQVKQn@go09offBvhpKN%BmdkknA
version: 8.5
jp_plugin_dir: /home/kanabosm/public_html/wp-content/plugins/jetpack/
plan: free
HTTP_HOST: kanabos.mx
SERVER_PORT: 443
HTTPS: on
REMOTE_ADDR: 189.217.11.102
protect_header: {"trusted_header":"REMOTE_ADDR","segments":1,"reverse":false}
full_sync: {"started":"Wed, 29 Apr 2020 17:54:58 +0000","finished":"Wed, 29 Apr 2020 17:55:24 +0000","progress":{"options":{"finished":true},"functions":{"finished":true},"constants":{"finished":true},"users":{"total":"1","sent":1,"finished":true,"last_sent":"1"}},"config":{"options":true,"functions":true,"constants":true,"users":[1]}}
sync_size: undefined
sync_lag: 0 seconds
full_sync_size: undefined
full_sync_lag: 0 seconds
idc_urls: {"home":"https:\/\/kanabos.mx","siteurl":"https:\/\/kanabos.mx","WP_HOME":"","WP_SITEURL":""}
idc_error_option: false
idc_optin: true
cxn_tests: All Pass.

### google-site-kit ###

version: 1.8.1
php_version: 7.3.18
wp_version: 5.4.1
reference_url: https://kanabos.mx
amp_mode: no
site_status: connected-site
user_status: authenticated
active_modules: site-verification, search-console, adsense, analytics, tagmanager
required_scopes: 
	openid: ?
	https://www.googleapis.com/auth/userinfo.profile: ?
	https://www.googleapis.com/auth/userinfo.email: ?
	https://www.googleapis.com/auth/siteverification: ?
	https://www.googleapis.com/auth/webmasters: ?
	https://www.googleapis.com/auth/adsense: ?
	https://www.googleapis.com/auth/analytics: ?
	https://www.googleapis.com/auth/analytics.readonly: ?
	https://www.googleapis.com/auth/analytics.manage.users: ?
	https://www.googleapis.com/auth/analytics.edit: ?
	https://www.googleapis.com/auth/tagmanager.readonly: ?
	https://www.googleapis.com/auth/tagmanager.edit.containers: ?
	https://www.googleapis.com/auth/tagmanager.manage.accounts: ?
search_console_property: https://kanabos.mx/
adsense_account_id: none
adsense_client_id: none
adsense_account_status: none
adsense_use_snippet: yes
analytics_account_id: 1617?????
analytics_property_id: UA-1617???????
analytics_profile_id: 2143?????
analytics_use_snippet: yes
tagmanager_account_id: 3732??????
tagmanager_container_id: GTM-5LR????
tagmanager_amp_container_id: none
tagmanager_use_snippet: yes
    Thread Starter eibihp

    (@eibihp)

    Dear Renne:

    Indeed, I deactivated the Google Site Kit plugin and the report was generated, the mail was sent and received.

    The question now is what is the solution to make both plugins live together…

    Thank you

    Plugin Support James Osborne

    (@jamesosborne)

    @eibihp Thanks for providing an update. We’ll investigate this further and try to recreate the same issue, before reporting back to you here.

    In the meantime do you have any other sites with WooCommerce installed on from which you can check for the same issue?

    Thread Starter eibihp

    (@eibihp)

    I do not!

    @eibihp just providing a quick follow up that we’re still looking into this issue.

    I did notice some unusual behavior when trying to view the reports. I’m working to replicate your exact issue- could you tell me approximately how many orders you were attempting to send? Per WooCommerce documentation there is a certain amount for which they’ll send an email for the CSV download.

    Thanks for your feedback and patience as we look into this issue.

    @eibihp another follow up that I was able to replicate the error and have created this Github issue to address it. We’ll update your topic on its progress.

    Thread Starter eibihp

    (@eibihp)

    Thabk you!

    @eibihp just following up on your topic. It appears this issue is on the WooCommerce side, so we’ve opened this issue in their Github repository to address it: https://github.com/woocommerce/woocommerce-admin/issues/4604

    We’ll keep an eye out for a fix from them and update your topic.

    Hi @eibihp ! WooCommerce released a fix for this issue in version 4.3.0 (and 1.3.0 of the WooCommerce Admin plugin).

    All the best!

    Thread Starter eibihp

    (@eibihp)

    Noted and Thanks

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Problems with Sending analytics mail’ is closed to new replies.