Problems with Publicize

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  • Plugin Contributor Ryan C.

    (@ryancowles)

    Hi there! It looks like there is an issue with Jetpack’s connection on your site. That could explain the trouble you’re seeing with LinkedIn. While your site is publicly accessible, we cannot access your site’s XML-RPC file:
    https://www.rhdefense.com/xmlrpc.php

    This file is used by Jetpack and other plugins and apps to connect to your site, and must return the following message:

    XML-RPC server accepts POST requests only.

    Since your site returns a 404 error for this page, I would recommend that you check the following:

    1. Can you see the /xmlrpc.php file at the root of your WordPress installation when accessing your site via FTP?
    2. Do you use any security plugins that may block access to this file? If so, could you try to disable them?
    3. Does your hosting provider block access to this file? If you don’t find any plugin that may block access to the file on your site, I would recommend that you get in touch with your host.

    After you resolve the issue above, you should reconnect Jetpack. Then, try again to connect LinkedIn. Please let me know how that works for you!

    Thread Starter RHDefense

    (@rhdefense)

    That might explain things, but create a new problem for me.

    My hosting company says that my website has been slow — I complained about this — BECAUSE I’m being subjected to “xmlrpc attacks.”

    So I bet they probably blocked access to it.

    If they did that, I don’t know how I’m going to be able to use Publicize.

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