Problems with Pinterest feed upload

Hi,

Thanks for using our plugin and reaching out to us. Sorry to hear you are experiencing issues with your Pinterest feed.

Can you still try to create a XML versioned feed for Pinterest and once you did so share the feed URL with us so we can have a look at the XML feed you created?

I’m sorry about the delay, the email went to spam.

It had happened because all my product are variable, but I didn’t check the “add products variations” option because I wanted only the parent product to show on the feed. But when I leave it unchecked (even though I choose the product ID to show the parent SKU), Pinterest shows me that error. It also happened on Facebook. How can I show only the parent products on these social medias?

Thanks again!

Hi,

Unfortunately you cannot. We have explained in this blog post why:
https://adtribes.io/can-i-add-mother-products-to-my-feed-and-leave-out-the-variations/

Hope that clarifies things?

Yes, it did, thank you. But now I’m receiving that error 143 again. Here’s the feed link:

https://mfrontzek.com/wp-content/uploads/woo-product-feed-pro/xml/nDChXEtJCjDcHhhsAA1LTEfYx1gA7tXh.xml

Your feed is empty so you must have made a configuration mistake, please see:
https://adtribes.io/help-i-have-none-or-less-products-in-my-product-feed-than-expected/

Hi,

Assuming the issue at hand has been resolved or our support is no longer required I am going to close this topic for housekeeping reasons now.

Please do not hesitate to reach out to our support-team again whenever you need our help.