Problems with PHP 8.1 and memory size exhausted

  • Resolved 4nomadsperu

    (@4nomadsperu)


    1 year, 1 month ago

    Hello,

    I’ve been using your plugin for a couple of years and it is truly awesome. Recently, we had the need to change our website to a marketplace. So, we are working with Dokan. However, there is an uncompatibility with your plugin and I’m not talking about any specific function of Dokan’s plugin or yours. The problem is that everytime I try to see the Woocommerce order page, there is a fatal error. Once I desactivate Cusrev the error doesn’t appear anymore. This is the error log:

    2024/01/25 20:29:21 [error] 7828#7828: *296 FastCGI sent in stderr: “PHP message: PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 17559552 bytes) in /www/y4nomadsperu_884/public/wp-includes/class-wp-scripts.php on line 255” while reading response header from upstream, client: 38.25.12.60, server: staging-y4nomadsperu.kinsta.cloud, request: “GET /wp-admin/edit.php?post_type=shop_order HTTP/2.0”, upstream: “fastcgi://unix:/var/run/php8.1-fpm-y4nomadsperu.sock:”, host: “staging-y4nomadsperu.kinsta.cloud:53840”, referrer: “https://staging-y4nomadsperu.kinsta.cloud/wp-admin/”

    I wonder if you could take a look at it, please. We really want to keep using your plugin and we currently have almost 2000 reviews on Cusrev.

    Kind regards,

    Edson

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support pear8398

    (@pear8398)

    Hi,

    Thanks for using CusRev.

    The first thing, you should increase the WP memory limit, maybe 512M or 1024M. You can follow this article to increase that value https://jetpack.com/blog/wordpress-memory-limit/

    Second, if the issue persists, it could be a conflicting issue with another plugin. You can try to deactivate all plugins except CusRev, WooCommerce and switch to a standard theme of WordPress and recheck this issue.

    Plugin Support bagel1317

    (@bagel1317)

    We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.

    Raising your memory limit to 512MB or even 1GB is not really a great solution here, as that is way too high. I would look into why you need this much memory to begin with. Maybe segment off some things, or trim some fat.

Viewing 3 replies - 1 through 3 (of 3 total)
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