Problems with password reset

  • Resolved agusgonzalezs

    (@agusgonzalezs)


    6 months ago

    Even though all emails from my site are being sent normally (from WordPress and Woocommerce) and I checked that those from tutor lms are being sent (through the Mail Log plugin) none from tutor lms arrive in my inbox.

    The page I need help with: [log in to see the link]

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  • Hi @agusgonzalezs ,

    Thank you for reaching out to the Tutor LMS support forum regarding your email delivery issue. Since you’ve confirmed that emails from your site are being sent normally and that Tutor LMS emails appear in your Mail Log, it seems there might be a configuration issue.

    Could you please check if your Mail SMTP settings are configured correctly? Issues with email delivery could often stem from SMTP settings. If everything appears to be set up properly, consider checking your spam or junk folder as well.

    Let us know if you need further assistance!

    Best regards,

    Maizul Islam,
    Tech Support

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