Problems with page access restrictions not working when plugin is enabled

  • Resolved taxlawmen

    (@taxlawmen1)


    4 years, 10 months ago

    Hi.
    I have a problem so I want to get help.

    1. I’m using the BuddyPress plugin.
    2. I’m using the WP Private Content Plus plugin to restrict access to member pages of BuddyPress.
    3. However, access restrictions will not work when Betterdocs plugin is enabled.
    4. Of course, disabling will move the page to normal access restrictions and redirection that I set.
    5. All access restrictions on other pages work normally, but I don’t understand why only the member page of BuddyPress doesn’t work.
    6. However, I found common ground on pages where access restrictions do not work.
    7. It is the page I specified in BuddyPress Page Setup.
    8. In the end, the activation of Betterdocs plugin did not work with the access limit for the specified page.
    9. That’s all I can tell you. And the way I could solve it was to disable Betterdocs plugin. However, I would like to use Betterdocs plugin.
    10. Can you solve this problem?
    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Rafin

    (@rafinkhan)

    @taxlawmen1,

    Hi, there. Sorry to hear the issue you are facing on your end with BetterDocs. There might be some compatibility issues between BetterDocs and the 2 plugins you have mentioned. We will need a bit of time to investigate this and we will get back to you soon.

    Thank you!

    Plugin Author Rafin

    (@rafinkhan)

    @taxlawmen1,

    Hey, there. We have released a new version of BetterDocs Free 1.3.0 today. Can you please update to the latest version and check back?

    Hopefully, your issue will be resolved. Let me know how it goes.

    Thank you.

    Thread Starter taxlawmen

    (@taxlawmen1)

    Hello
    Thank you for your reply.
    However, problems still arise after the update. I am sad to inform you of this news.
    In addition, now I have found another plugin that can control access to the Buddypress setup page, and I am using it. Fortunately, it works well. Of course, the BetterDocs plugin is also being used at the same time.
    I plan to use this method until this problem is solved.
    Thank you for your help.

Viewing 3 replies - 1 through 3 (of 3 total)
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