Problems with new version on backup

  • Resolved locker17

    (@locker17)


    1 month, 3 weeks ago

    First let me say that in the past I was very satisfied with your plugin!

    At the moment I have to problems.
    1. When running the installer file on the new server I get a message for 1 second saying “Deprecated: Creation of dynamic property DUPX-Bootstrap::$extractionTMPFolder is deprecated in …”
    Are you able to fix that?

    2. My server runs MariaDB but on localhost I have MySQL. In the past this was no problem. But on my last backup it gave me an error message and I cant went further. I needed to change my local DB also to MariaDB. Any solution for that?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support mohammedeisa

    (@mohammedeisa)

    Hello @locker17 ,

    Thanks for reaching out to us. Of course, we would like to help you.

    About the deprecation method you mentioned, can you please let me know which PHP, WordPress, Duplicator versions do you use?
    Once I get this information, I will try to reproduce the issue and report it to the development team.

    About the database engines conflict, Duplicator works well with MySQL and MariaDB. Can you please let me know what are the MySQL and MariaDB versions you use?

    I’m looking forward to hearing back from you.

    Thanks!

    Plugin Support mohammedeisa

    (@mohammedeisa)

    Hi?@locker17?,

    About this error “DUPX-Bootstrap::$extractionTMPFolder”. We are already aware of this issue and the development team will fix it as soon as possible. However, thank you for reporting it.

    I’m looking forward to your feedback on the MySQL and MariaDB versions.

    Thanks!

    Thread Starter locker17

    (@locker17)

    Thanks for your answer:
    To your question
    Server: 10.11.10-MariaDB-deb12 ->Local: MySQL 9.1.0

    Plugin Support mohammedeisa

    (@mohammedeisa)

    Hello?@locker17?,

    Thanks for providing the database versions. These two versions are recent. there shouldn’t be a problem with the migration.

    Please proceed with the migration, disregard the warning you got, and let me know if you encounter any problems with the backup installation.

    If you can’t proceed with the backup restoration, please provide me with a screenshot of the problem.

    I’m looking forward to hearing back from you.

    Thanks!

    Thread Starter locker17

    (@locker17)

    I can’t proceed with the backup cause the error message blocks proceeding with MySQL.

    Plugin Support mohammedeisa

    (@mohammedeisa)

    Hi @locker17 ,

    We understand that you’re facing an issue that requires further investigation, and it may involve sharing log files containing sensitive information about your website. Unfortunately, such sharing is not allowed in www.remarpro.com forums for security reasons.

    To ensure your privacy and get the necessary support, kindly contact us through the form on our Contact Us page, and we’ll be more than happy to assist you promptly:

    https://duplicator.com/contact/?form=1

    Looking forward to hearing back from you.

    Thanks!

    Plugin Support mohammedeisa

    (@mohammedeisa)

    Hi @locker17 ,

    We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks! 

Viewing 7 replies - 1 through 7 (of 7 total)
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