Problems with new version 14.9

  • Resolved irisia4

    (@irisia4)


    4 years, 6 months ago

    Hello,

    I have yoast in version 14.7 but when I uptaded to 14.9 I don’t see correctly the product editor from woocommerce. I don’t see correctly yoast section, and also dissapeared me some options from woocommerce plugin. I need help!!!

Viewing 8 replies - 1 through 8 (of 8 total)

  • Hi @irisia4,

    Thank you for reaching out. We are sorry to hear you are having issues after updating to our latest release.

    Would you be able to share a screenshot so we can see what you see? You can share a screenshot using a service like Snipboard.

    For your other concern, about missing options from the WooCommerce plugin, can you please give us some more information about what you are missing or not finding when Yoast SEO is active?

    Thread Starter irisia4

    (@irisia4)

    Hello,

    Here is the screenshot: https://snipboard.io/aN6A4P.jpg (I don’t see correctly yoast seo panel). Version 14.9: https://snipboard.io/9kNR8i.jpg

    About missing options from woocommerce, this problem it has been resolved with the new version from woocommerce.

    Thanks!

    • This reply was modified 4 years, 6 months ago by irisia4.

    Hello @irisia4!

    This could be caused by a conflict with another plugin or your theme but before we ask you to check for conflicts, can you please make sure you’re running the latest version of WordPress (5.5.1) and the latest version of your theme and ALL other plugins?

    Since the release of WordPress 5.5, we’ve seen quite a few conflicts with other plugins and themes, especially those that are running older codes. Most plugin and theme developers released an update after the WordPress 5.5 release. Please check your other plugins if there are any that haven’t been updated for very long. If you found any, please try deactivating it and see if it fixes the issue.

    Thread Starter irisia4

    (@irisia4)

    Hi yes, I have installed the latest version of wordpress and also the latest version of my template and plugins. There is no plugin that has not been updated. So what is the problem?

    Plugin Support Md Mazedul Islam Khan

    (@mazedulislamkhan)

    We understand you are running the most recent version of everything on your site and you are experiencing the blank meta box issue with the Yoast SEO plugin which must be very disappointing for you.

    We’d like you to please perform a conflict check to make sure that there’s no Javascript conflict on your setup.

    Thread Starter irisia4

    (@irisia4)

    I have found that the problem is a plugin. When I activate it, Yoast SEO plugin works incorrectly. So I have contacted the developer of the plugin, I hope they will solve the problem.

    Hi @irisia4,

    Thank you for your reply.

    Good to hear you found the culprit. Hope they fix it soon.

    Plugin Support devnihil

    (@devnihil)

    We are going ahead and marking this issue as resolved due to inactivity. If you require any further assistance please create a new issue.

Viewing 8 replies - 1 through 8 (of 8 total)
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