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  • Plugin Author Nelio Software

    (@nelio)

    Hi. As I’ve discussed in previous threads, the problem is probably due to how the featured image is being inserted in the single post view. Our plugin assumes your theme uses a WordPress function called (get_)the_post_thumbnail to print the featured image. If it uses a different set of functions, it simply doesn’t work.

    Please, check your single.php file and look for the specific section where the featured image is inserted. If the aforementioned function is not being used, you’ll have to edit the source code (or create a child theme) and use (get_)the_post_thumbnail instead.

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