problems with Migration to another instance for multisite version

  • Resolved multru

    (@multru)


    7 years, 5 months ago

    Hi, I have some problems with migration with you plugin.
    migration is complete, but when i try to login to admin part, site redirects me to old instance.
    Can you help me with this issue?

    Before start i buy your silver version.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author JetBackup

    (@backupguard)

    @multru, could you please check your restore log file to see if there’re warnings or errors found. If you don’t have an access to your dashboard, you can connect via FTP client and navigate to “/wp-content/uploads/backup-guard/” directory. All backups and related stuff you can find there.

    Regards,
    Lisa Breen

    Thread Starter multru

    (@multru)

    Hi Lisa, I don’t see any errors or warnings in sg_backup_opt(full)_20171004191400_restore.log.
    But i can’t connect to admin panel of site in new instance because it redirecting to the old instanse admin panel

    Plugin Author JetBackup

    (@backupguard)

    @multru, could you please open a support ticket and send me your log file. You can open it here: https://backup-guard.com/products/backup-wordpress/support-p2p

Viewing 3 replies - 1 through 3 (of 3 total)
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