Problems with installing a d/l theme

  • [ Moved to the Fixing WordPress sub-forum. ]

    Hi,

    I downloaded a premium theme and after the install finishes I just get a page with lots of white space saying ‘are you sure you want to do this?’ and a call to action of ‘Please Try Again’. The zipped file is 20MB. Is it a possibility that there isn’t enough space on the server?

    Any ideas?

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  • That error could be coming from a coding problem within the theme, a PHP memory limit or some kind of security issue. One thing you might try would be unzipping the download locally and then uploading the theme via FTP, but any support you might need past that would have to come from the theme’s author since these www.remarpro.com forums offer support only for themes and plugins downloaded from www.remarpro.com.

    • This reply was modified 8 years, 1 month ago by leejosepho.
    Thread Starter martincropper

    (@martincropper)

    thanks lee! I figured out the problem. It was a combination of things to do with the extract containing multiple other extracts and the php config for memory size and upload limits were quite low. Fortunately there was a readme file in there.

    All good now. Thanks!

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