Problems with Independent Analytics after changing the server

  • Resolved n4mallist

    (@n4mallist)


    3 months ago

    My domain was moved by the host to another server (better performing, he says), with another IP. Now, in Independent Analytics I can only see the graph, without any date in the columns below and only for the default settings. If I choose other time interval settings (e.g. yesterday, last week, etc.), a continuous search results.

    The page I need help with: [log in to see the link]

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  • Plugin Author Ben Sibley

    (@bensibley)

    Thanks for getting in touch about this.

    Can you enable error logging on the site and then check for any errors coming from our plugin? If you could share a full error message here, that will help us figure out what’s going wrong.

    Plugin Author Ben Sibley

    (@bensibley)

    Update: The problem was solved by the hosting, which changed the SQL mode in the server settings.

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