Problems with Google Pay and Apple Pay

  • Resolved monicaamb12

    (@monicaamb12)


    11 months ago

    I don’t understand the configuration of Google Pay and Apple Pay.

    I am unable to make them run in my website.

    I already did it. The business profile seems approved:

    Then I try to do the screenshots of the checkout but I can’t because I obtain this message:

    The translation is:

    Google Pay is not enabled in this business.

    • Apple Pay: As I see it is only necessary to verify the domain. I already did it, the succesful message appears but I can’t see the Apple Pay button in the checkout (I have tried in iPhone).
Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @monicaamb12

    Then I try to do the screenshots of the checkout but I can’t because I obtain this message:

    You need to enable test mode via the API Settings page if you want to collect your GPay screenshots. Per the plugin documentation, when test mode is enabled, GPay works without a merchant ID.

    Apple Pay: As I see it is only necessary to verify the domain. I already did it, the succesful message appears but I can’t see the Apple Pay button in the checkout (I have tried in iPhone).

    There are other requirements. You must have a valid payment method in your device’s Apple Wallet and you must use the Safari browser.

    Kind Regards

    Thread Starter monicaamb12

    (@monicaamb12)

    Thank you for the information.

    I have checked again and seems Google approved my website, right?:

    I already enabled the Google Pay gateway but I don’t really know if it is working as I didn’t test in test mode because I don’t get how to do it.

    Can you check in my website?: hermanoscamiseta.com

    Thank you so much in advanced

    Plugin Author Payment Plugins

    (@mrclayton)

    Can you check in my website?

    Your site has been reviewed and the GPay integration is working properly.

    Kind Regards

    Thread Starter monicaamb12

    (@monicaamb12)

    Perfect. Thank you very much!

    I hope to receive any bought soon ??

    Thread Starter monicaamb12

    (@monicaamb12)

    Hello!

    I received a failed order with Apple Pay gateway.

    It is not working fine.

    Can you check it??

    Thank you

    Plugin Author Payment Plugins

    (@mrclayton)

    Hi @monicaamb12,

    It is not working fine.

    A failed payment doesn’t mean that Apple Pay isn’t working. Go to the order notes for the failed order and that will have information about why the payment failed.

    What do the order notes say?

    Kind Regards,

    Thread Starter monicaamb12

    (@monicaamb12)

    Thank you!

    Do you mean order notes in the email or in the WooCommerce?

    Where can I see those notes?

    Plugin Author Payment Plugins

    (@mrclayton)

    Do you mean order notes in the email or in the WooCommerce?

    The order notes which are visible on the order details page. WooCommerce > Orders and click the order #.

    Kind Regards

    Thread Starter monicaamb12

    (@monicaamb12)

    Thank you very much.

    This is the information I found:

    “Error processing payment. Reason: The card does not have enough funds to complete the purchase. The order status changed from Pending Payment to Failed.”

    I understand the reason is that the client doesn’t have enought money, right?

    Plugin Author Payment Plugins

    (@mrclayton)

    I understand the reason is that the client doesn’t have enought money, right?

    Yes, that’s correct.

Viewing 10 replies - 1 through 10 (of 10 total)
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