Problems With Featured Listings

Hi @lisabagg,

Sorry that you ran into issues here!

Can you tell me a bit more?
– What version of WP are you running here?
– What exact version of BD? (number, please)

I presume you’re using BD 5.0+, where we changed how sticky/featured listings work.

In order to not charge for featured listings, you’ll need to do this:
– Turn ON payments under Directory Admin->Manage Options (yes, I know…stay with me here!)
– Activate the “Authorize.net” gateway on the Payments tab and provide FAKE credentials to make it active. (Doesn’t matter what they are)
– Once you’ve completed that, under Directory Admin->Manage Fees, add TWO fee plans, both that cost 0.00
– One should have the ‘Featured’ checkbox turned on, one with it off.
– Assign the Featured fee plan to the listings you want to be featured
– Use the other fee plan for the rest.

If you did it the old way, featured was an option on the listings, but this ended up causing a lot of headaches because you could also set it on the fee plan and sometimes you’d end up with featured listings on fee plans that weren’t supposed to have it. We changed this for 5.0.

I hope that helps.

Try that and let me know if you run into more issues.

Thank you *so* much for the detailed reply. I followed all your instructions, but am still having problems.

So, I turned on payments: https://www.screencast.com/t/QK8my4X6loRE
And created a bogus Authorize.net account: https://www.screencast.com/t/QK8my4X6loRE

I then created these two categories: https://www.screencast.com/t/xS0aEnMCK

And designated this one as “featured” https://www.screencast.com/t/hDfdoIADst

But when I gave the listing the new designation, it still doesn’t show up as Featured. Can you help? https://www.screencast.com/t/UmT64XbHgsj3

I’m having the same problem here. I’ve rolled back to version 5.1.5 where the featured listings worked with the free option.

Hi @anitrawolf and @lisabagg,

I think this is something our developers have addressed.

Contact us here with a link to the forum for next steps: https://businessdirectoryplugin.com/contact/

Hi, there…

This is the site: https://www.momangeles.com/

The forum is located here: https://www.momangeles.com/business-directory-2/

But this is where I want featured listings to show up: https://www.screencast.com/t/HRU8qeRU8xG

How would I roll back to 5.1.5?

LBH

Hi @lisabagg,

I believe we have this patched in a developer version, which you can get by contacting us here: https://businessdirectoryplugin.com/contact/

This will be going public shortly.

But if you’d prefer to rollback, we have instructions here:
https://businessdirectoryplugin.com/support-forum/faq/how-to-downgrade-business-directory-to-an-older-version/