Problems with Elementor 2.4?

  • Resolved luxamman

    (@luxamman)


    6 years, 2 months ago

    Hey,

    thanks for the great plugin, just using it to build a site and today I came across a problem.

    When saving, it tells me I have a server error. When deleting the condition and the tag, it works again. On the frontpage it destroys the arrangement of the elements, but no error in the log (Chrome).

    Everything is up to date, Elementor 2.4 + Pro 2.3.1 with WordPress 5.0.3 and Astra Pro Theme 1.6.10.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author rtowebsites

    (@rtowebsites)

    Hello luxamman,

    thank you for your information. We will check your issue.
    Do you have any other Plugins installed?

    If you like the Plugin we would be happy about a Rating and Feedback.
    Thank you.

    Plugin Author rtowebsites

    (@rtowebsites)

    Hello again,

    unfortunately we can not reproduce your issue. It works for us with a clean WordPress 5.0.3 installation, Elementor 2.4.1, Elementor Pro 2.3.1 and the Astra Theme 1.6.4 (not Pro).

    Do you got any other Plugins installed or custom JavaScript/PHP?

    Please keep us up to Date of your issue. So we can optimize our plugin.

    [ Signature deleted ]

    Thread Starter luxamman

    (@luxamman)

    Yes, several but not all of them used on that page.

    Also I work with Pods and I made custom blogs and custom projects, in blogs it is working fine, but with projects it won’t save anymore (Server Error Message). The blogs are made with Elementor single sites templates, the projects are standalone sites, made with Elementor. Just some custom CSS on some elements.

    On the project site is a Elementor media carousel, Pods magic tags, a Elementor Form and an Elementor Essencial Map Plugin. No errors in the Chrome Console. Would love to give you more informations…

    The condition is Dynamic Tag is an Pods URL Field, shown if the field is not empty. I try to get more information to narrow it little more.

    Greeting from Vienna, Deutsch ist auch kein Problem^^
    Thanks!

    Plugin Author rtowebsites

    (@rtowebsites)

    Hello,
    it is hard to reproduce your issue, because we do not have the licenses of all Plugins.

    We tried it with all free Plugins and it works for us. We are sorry to tell you we can not do more without access to Plugins/Project.

    A server error while saving should not come from our Plugin, we are using just the default structure from Elementor to save the conditions. The “magic” is happen on the render process for the frontend when the plugin decide to show or not a widget/section.

    Maybe some of the others Plugins are not compatible with our one.

    We hope you will find a solution. I close the Issue, if u get further informations for us just reopen it.

    If u prefer to write in german, we will be fine with it. But we prefer english. So other users can read the solutions of issues.

    [ Signature deleted ]

    • This reply was modified 6 years, 1 month ago by rtowebsites.
    • This reply was modified 6 years, 1 month ago by rtowebsites.
    • This reply was modified 6 years ago by Jan Dembowski.
Viewing 4 replies - 1 through 4 (of 4 total)
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