Viewing 4 replies - 1 through 4 (of 4 total)
  • @bemcapaz,

    Thanks for using our plugin and reaching out to us. Unfortunately I cannot find much wrong in the debug.log you send me. Would it be an option for you to enable the “grant access” option in the plugin settings section so I can have a look myself what is happening?

    All the best,
    Joris

    Thread Starter bemcapaz

    (@bemcapaz)

    Hi Joris, thanks for your fast reply.

    I just enabled the “Grant access to AdTribes.io support” option as you asked.

    Best regards,

    Fabio

    Thread Starter bemcapaz

    (@bemcapaz)

    Hi Joris, just an update.

    After I updated to version 2.8.3 that you uploaded today and also after finishing all the mappings the categories started showing in the feed.

    However I noticed that some products are correctly showing the innermost category and others, in the same category, are showing the “parentmost” category, even though they share the same category selection (all parents and children correctly set).

    I saw that in the last update there was a fix for:

    Bug solved: When Yoast Premium plugin was installed but not active and a product was mapped to multiple categories the g:google_product_category was empty for Google Shopping feeds even though the category mapping was made. This has now been resolved.

    Since i’m using the YOAST SEO (classic), that may be the reason for that?

    Once again, thanks for the support and great plugin!

    • This reply was modified 6 years, 8 months ago by bemcapaz.
    • This reply was modified 6 years, 8 months ago by bemcapaz.

    Hi @bemcapaz,

    Yes that is correct, when a product sits in multiple categories the plugin takes the first category it runs into and adds that to the product feed. Unfortunately I have not yet discovered what the logic is in WooCommerce to figure out what this order determines.

    Best,
    Joris

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Problems with categories for Google Merchant’ is closed to new replies.