problems with backups

  • Resolved Bereshka

    (@bereshka)


    1 year, 10 months ago

    hello, the backup interrupts, I have tried a several times.

    It stops around 23%

    debug code is : BMI-YZFIN3Ca-56916

    The page I need help with: [log in to see the link]

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  • Thread Starter Bereshka

    (@bereshka)

    I followed these instructions and it worked for me.

    Once you do that, please follow these steps:

    1. Go to “Other options” section
    2. Change backup method: https://prnt.sc/1s1ofpa
    3. Disable PHP CLI checking: https://prnt.sc/1sljr31
    4. Save “Other options” section
    5. Force stop both processes: https://prnt.sc/1trv1tm

    When you do that, try to run your backup once again.

    Let me know if that worked for you?
    Thank you!

    Plugin Author iClyde

    (@iclyde)

    Hi there

    My huge apologies for delayed reply, we’re intensively working on new version, which causes some delays in free support there.

    Solution you found is correct for your issue, I am glad you was able to find it in the meanwhile.

    Let me know if you need any further help ??
    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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