Problems with Availability Settings

  • Resolved tthnutrition

    (@tthnutrition)


    6 years ago

    Hello,

    I just started using your plugin and really like it; however, I am having issues with the appointment availability settings. I left the default 9-5 M-F setting, but when I navigate to the page, the only availability it shows is for 3-5 am and 7-10 am.

    The page I need help with: [log in to see the link]

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  • Plugin Author croixhaug

    (@croixhaug)

    Hi there,

    This may happen if the timezone set in SSA is not correct. It may be defaulted to UTC time zone so the 3am you’re seeing could be 9am (UTC)

    If you are able to go to your SSA settings, click on General, and then click on the timezone setting and select your local time zone.

    If that doesn’t look right, please contact our Pro support at [email protected] and we will help you get to the bottom of it

    Thanks,
    Nathan

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