Problems when overwriting records with the same data

  • ethink1

    (@ethink1)


    1 year ago

    Hello,

    I have a big problem when overwriting records with the same data.

    I upload a csv with 20 records. Then I overwrite the same changing some information (like date), but some of the records not overwrite that update… for example, one of them appears repeat, another one not change the date… how could I solve it? I don’t understand what is happen.

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author xnau webdesign

    (@xnau)

    What are you doing to overwrite the records? Is this by uploading another CSV or are you editing the record on the website?

    Thread Starter ethink1

    (@ethink1)

    I upload another CSV, with all tha dates, some of them changes and anothers are the same. Please, help!

    Plugin Author xnau webdesign

    (@xnau)

    Check the settings on the CSV upload page. The “Duplicate Record Preference” tells the plugin what to do if a record in the CSV matches a record in the database. The “Duplicate Record Check Field” sets which field is checked for a match.

    Set these up according to what you want it to do if a record in the CSV matches a record in the database.

    This is explained in more detail here: Exporting and Importing Records

Viewing 3 replies - 1 through 3 (of 3 total)
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