Problems version 1.0.6 and Formidable Forms

  • Hello

    I’m having problems since I installed the new version (1.0.6). I am using Formidable Forms. With the previous version it worked perfect.

    I have several (different) forms on my test site. Now with the new version it seems that it has become unstable.

    There are times that after sending a form, I try to download the data from the backend and when entering the email address the message appears saying there is no data for that email address.

    However, there are other times that this does not happen and it does collect the data correctly and I can download them.

    I have done several tests, one curious thing is that when I send a form and the message appears as there is no data for that email address, I try another form and then when downloading the data I also see the data of the first form. That’s weird

    I do not know if I’ve explained myself well, I do not know English and I’m using the google translator.

Viewing 12 replies - 1 through 12 (of 12 total)

  • Hi there!

    Is this something that happens only in admin interface?

    Thread Starter Perigaum

    (@perigaum)

    It also happens from privacy tools. You will receive an email saying that there is no data.

    Thanks,

    Thread Starter Perigaum

    (@perigaum)

    Hello @indrek_k

    I have been doing more tests and I have discovered where the problem is. By the way, the error also happens in the previous version.

    The plugin works perfect when you have only one form (Formidable Forms) on the web. If you have more than one form (different), for example a contact form and another to request quotes is when the error occurs.

    I wish you could solve it before day 25, you would make me very happy.

    Thank you.

    Hi there!

    This looks like a bug with the Formidable plugin. I think I know what it’s about. Will get back to you tomorrow.

    Thread Starter Perigaum

    (@perigaum)

    Thanks, @indrek_k.

    I hope it can be solved.

    Thread Starter Perigaum

    (@perigaum)

    Hello again @indrek_k

    I’m a little nervous with this problem. I do not mean to bother you (I know you have a lot of work). I would be very grateful if you could tell me if there is a possible solution.

    Best regards.

    Hi @perigaum

    Please check back in an hour – I will have an update and would appreciate if you could test and let me know if it solves your problem.

    Please update the Formidable plugin to v1.0.1 and test and let me know if the issue is fixed. Thanks!

    Thread Starter Perigaum

    (@perigaum)

    Hi @indrek_k

    Sorry for the delay. I have updated to the new version and the same thing is still happening.

    I hope you can have a solution. Thank you very much for your help.

    Ahh, okay, found the problem! Please update to 1.0.2 and let me know if this fixes the problem.

    Thread Starter Perigaum

    (@perigaum)

    Hi indrek_k,

    I have updated and everything has been perfect.
    A million thanks. Bravo.

    Best Regards.

    Thread Starter Perigaum

    (@perigaum)

    Hi @indrek_k,

    It seems that I did not test if the data erasure worked. Today I have needed to erase the data and I do not delete it. They keep appearing over and over even though they have been deleted from the GDPR Framework plugin.

    Best regards.

Viewing 12 replies - 1 through 12 (of 12 total)
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