Problems sending with the sending service

  • Resolved rolu14

    (@rolu14)


    2 years, 10 months ago

    Hello,
    until recently I was able to send emails using MailPoet’s sending service. From one mailing to the next, without me changing any settings, it stopped working.
    When sending a test mail I was shown:
    The email could not be sent due to a technical problem with MailPoet: The email could not be sent: MailPoet Sending Service has been temporarily suspended on your website due to a degraded email deliverability. Please contact our support team to resolve this issue.

    Then in my research on my account I saw that under MySenderDomain the the status invald was displayed.
    What can I do to use the sending service again?
    Thanks for the support
    Best regards RoLu

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Gui A. a11n

    (@guicmazeredo)

    Hi there @rolu14,

    I’ve restored MailPoet Sending Service on your account. For more details about this issue, please check your inbox. I’ve just sent an email with more details to the address associated with your MailPoet account.

    Cheers!

    Hi there @rolu14,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Problems sending with the sending service’ is closed to new replies.