Problems scanning

  • Resolved neuralnet

    (@neuralnet)


    1 year ago

    id               => 2276
module           => site-scanner
type             => warning
code             => scan-failure-client-error
timestamp        => 2024-03-05 07:47:42
init_timestamp   => 2024-03-05 07:47:41
remote_ip        => 49.12.122.100
user_id          => [empty string]
url              => wp-cron
memory_current   => 7750880
memory_peak      => 8019968
data             => Array
    results   => Object WP_Error
        errors       => Array
            site_verification_failed.invalid_json   => Array
                0   => Unable to determine if the scan target is allowed: Invalid response. Non-JSON encountered. No error
        error_data   => Array
            site_verification_failed.invalid_json   => Array
                error_code   => [integer] 0
                url          => https://staging.worldinsport.com
    cached    => [boolean] false

    Site scans are failing with the above error in the log.. both automatic and manual. Advice please!

    Thanks

    • This topic was modified 1 year ago by neuralnet.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support chandelierrr

    (@shanedelierrr)

    Hi @neuralnet, glad you reached out!

    It seems the site is using a maintenance plugin. Do the scans run when you disable the maintenance mode? Also, if you’re using CDN (like Cloudflare) or have server firewall rules in place, try to temporarily disable it to see if the scans will run okay, and then make sure to whitelist the?Security Scanner IP Address.

    Please note that the Site Scanner needs the site to be accessible and requires access to the REST API to function correctly.

    I hope this helps!

    Thread Starter neuralnet

    (@neuralnet)

    Yes, that makes perfect sense. I forget that the scanning is not server side!

    All good now & will be when the new site goes live. Thanks.

    id               => 2320
module           => site-scanner
type             => notice
code             => clean
timestamp        => 2024-03-06 10:19:25
init_timestamp   => 2024-03-06 10:19:23
remote_ip        => 90.250.11.44
user_id          => 1883
url              => https://staging.worldinsport.com/wp-json/ithemes-security/v1/site-scanner/scans?_locale=user
memory_current   => 9628984
memory_peak      => 9713680
data             => Array
    results   => Array
        url       => https://staging.worldinsport.com
        version   => 1.1
        entries   => Array
            blacklist         => Array
                0   => Array
                    report_details   => https://transparencyreport.google.com/safe-browsing/search?url=staging.worldinsport.com
                    status           => clean
                    vendor           => Array
                        slug    => google
                        label   => Google Safe Browsing
            vulnerabilities   => Array()
        errors    => Array()
    cached    => [boolean] false
Viewing 2 replies - 1 through 2 (of 2 total)
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