Problems of several days in importing templates.

  • Resolved wotan6891

    (@wotan6891)


    3 years, 2 months ago

    hi, and congratulations on plugin.

    I want to inform you that the import of the entire site of the templates is failing since yesterday.

    I have checked on the internet and I see that some have had this problem for months, apparently it occurs on certain occasions.

    the error message says the following:

    “No route was found matching the URL and request method.”

    thanks you

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hello @wotan6891

    Sorry for the inconvenience!

    There could be various cases, the import might be failing.

    For helping you with the “No route was found” error, we might want to take a closer look at your site.

    Can you confirm you have the latest version, try syncing the library once, and if the issue still persists please open a ticket with us for quicker help.

    Looking forward to hearing from you.

    Thread Starter wotan6891

    (@wotan6891)

    Hello, thanks for answering.

    I will send an image where you see the error message.

    https://snipboard.io/xiuVkX.jpg

    I will translate what is in Spanish language:

    “Parece que la plantilla que estás intentando importar no está disponible temporalmente”

    “It seems that the template you are trying to import is temporarily unavailable”

    This happens to me with all the templates that I have tried to import.

    I have observed that it is not a server problem on my side.

    Greetings and thanks`

    Thread Starter wotan6891

    (@wotan6891)

    I need to say that I have updated wordpress until today and all the plugins until today.

    obviously starter template is also updated to the latest version.

    Hello @wotan6891

    Thanks for getting back!

    Can you further open a ticket with us so that we can take a closer look and help you out accordingly?

    Looking forward to hearing from you.

Viewing 4 replies - 1 through 4 (of 4 total)
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