Problems in WordPress 5.0

We are not having troubles – globalrecyclingequipment.com – all working… what specific issues are you seeing?

Since the WordPress update we are not receiving in Mautic the logged users information like name and email.

I wonder if it is some other incompatibility with another plugin – and I know how MUCH that sucks to hear – but I also know that we are not seeing the same issue, so …

Sorry – likely a good idea to do the whole “deactivate all” and start ’em up one by one after Mautic is the only one going…

It seems that, by the moment, the plugin is not compatible with WordPress 5.0 https://github.com/mautic/mautic-wordpress/issues/85#issue-373405542

Hello, plugin maintainer here.

You are right, the plugin has some issue in the test suite to ensure everything is right in the continuous integration process. But the error pointed on the Github issue is more like a little side effect than a real incompatibility.

I’ll try to work on that part ASAP and update the README to mark it compatible.

Have you more details on the error ? Have you some javascript error on invalid HTTP status code ?

I’ve checked on your website and the Mautic event are sent with valid payloads when navigating through the pages. So I think the plugin is working but I can’t test with a user account.

Hello,

I’ve just made a little test and the trackers seems sending data to your Mautic instance.

Here all the sent information :

adblock: false
counter: 1
do_not_track: 1
email: [email protected]
fingerprint: 10b064c97f07744bd1335511aac650e6
firstname: test
lastname: 
mautic_device_id: i7w0nxk9stx91o1sx1vgbhz
page_language: en-US
page_referrer: productosherbal.com
page_title: Mi cuenta - Productos Herbalife Espa?a
page_url: https://productosherbal.com/mi-cuenta/
platform: MacIntel
resolution: 1680x1050
timezone_offset: -60
wp_alias: test
wp_registration_date: 2018-12-10
wp_user: test

And the Mautic instance responded with a success payload :

{"success":1,"id":149406,"sid":"i7w0nxk9stx91o1sx1vgbhz","device_id":"i7w0nxk9stx91o1sx1vgbhz","events":[false]}

I don’t see any trouble in your installation here. The events are triggered on https://mautic.productosherbal.com/mtc/event maybe this URL is not the right one ?

Are you using the latest Mautic version ?

• This reply was modified 6 years, 3 months ago by shulard.

Yes, I am using v2.14.2
I have no idea why it′s happening ??