Problems in Woo checkout

Hi @jeroenrotty,

When you visit the cart with developer tool, can you see if that page is hit or no-cache? Or if you can give some screenshots, it may help debug and fix this issue.

Also, please have a look at https://blog.litespeedtech.com/2017/05/31/wpw-fixing-lscachewoocommerce-conflicts/

I’ve had this problem on two different sites, usually fixable by manually purging pages, though that’s not an ideal solution as you have to wait for a user to complain about their cart before doing that.

I’ve followed the second link and added the woocommerce_items_in_cart exception in the cookies section of settings, so fingers crossed that will work now, thanks!

You are most welcome. If you need any further help, let us know anytime.

Cheers,
Hai

Hi,
I’ve tried setting it to ‘Always purge’ and seeing no issues so far.

Thanks

I have the same problem in my site https://www.arcticwarriors.fi which results a) some customer are not able to go to checkout (button does nothing, purging solves this) b) amounts in the cart change all the time.

I have followed your advice from your blospost (wpw-fixing-lscachewoocommerce-conflicts/) and the results are:

1) Finnish Home page (/) and product page do get cached but only after hitting reload.
2) When getting back to home page after adding product to cart, cart shows different
3) English pages (/) do not cache at all. Using WPML for translating.

I have enabled the plugin, until problem is fixed. What should be done?

Hello!

1) If I understand you correctly, this sounds like the way it is supposed to work. The cache is not pre-populated, so the first visit to a page appears as a cache miss. It is at that point that the page is saved in the cache, so every subsequent visit will show a cache hit.
2) What do you mean by different? Is it showing the cart as it was before the product was added? Is it showing the wrong product altogether?
3) This one I’m not sure about… will have to get back to you after we’ve had a look at WPML.

One thing you should check is in the WooCommerce tab under LiteSpeed Cache Settings. Try setting the Product Update Interval to “Always purge…” and see if that has any effect.

Lisa @ LiteSpeed

Hello

1) This part works. I just tried to explain you that, part of the cache seems to work.
2) If I add one product to cart, then go back to frontpage, cart shows 0 products
3) Thanks
4) I tried set i”nterval to “Always purge…” still problem updating cart.

Ilkka

Hi @ilkkakauppinen,

Can you state your plugin version? is it up-to-date? I noticed your homepage didn’t hit, always shows miss

1) Version 1.1.2.2
2) I had disabled plugin. I have it on now, so you can test it.

• This reply was modified 7 years, 4 months ago by ilkkakauppinen.

The cache is not enabled. Can you create a ticket to give us the necessary access so we can get it enabled and check the server log too?

Thanks,
Hai

1) It is now disabled until problem is solved. You can enable it when you get access to my admin.
2) I made I ticket about it

• This reply was modified 7 years, 4 months ago by ilkkakauppinen.

Issue fixed. Its about your .htaccess cache rules.

If you have <IfModule mod_expires.c> rules, do NOT use any ExpiresDefault rule. Because the browser will use it as a browser cache. In that case, you have to refresh the page again when you got a hit already to show items in your cart. To avoid this, just don’t add ExpiresDefault to your rules simply.

I did have the issue aswell today, where to give a ticket and access to my site?

Hi @jeroenrotty,

From https://www.litespeedtech.com/support , scroll down, you will see a Ticket System.

Yours,
Hai