Problems hiding courses in Learnpress

  • Resolved petruska1

    (@petruska1)


    2 years, 7 months ago

    Hello! So far I have been using your great plugin with no problem to hide Learnpress courses. But suddenly (I guess after a update) the functionality simply stopped working on the page where the courses are listed. It does work on the rest of the site. I tried on two different sites and clean installs (just WordPress, Learnpress and their plugin) and it doesn’t work either. At first it looks like it’s going to load only the courses I didn’t hide, but eventually it shows them all.
    The same goes for Learnpress and other plugins to hide posts, only on that page.
    Do you have any reference on this inconvenience?
    Thanks!

    • This topic was modified 2 years, 7 months ago by petruska1.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi @petruska1,

    Would you please try to roll back this plugin to the previous version to make sure that it was working as expected on the previous version? You can use a plugin like WP Rollback to roll back this plugin with ease.

    Apart from that, I would also suggest you do this on a staging site environment rather than on your live production site.

    Please let us know how you go.

    Kind regards,
    Herman ??

    Thread Starter petruska1

    (@petruska1)

    Herman, thanks for the kind response.
    The problem did not arise after an update of their plugin but of Learnpress and the Eduma theme. I consulted the theme’s forum and they told me the following “We changed the data query method, maybe that’s why this plugin doesn’t work with the course anymore”. But so far I haven’t received any further help on how I could fix this. Likewise, it is not only a problem of Eduma but of all installations with Learnpress, since I tried it with others without that theme and it did not work either.
    Thanks again

    • This reply was modified 2 years, 7 months ago by petruska1.
    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi @petruska1,

    How did you go with the previous version of this plugin? Did it make everything work as it should?

    Apart from that, please provide us with the steps to replicate this so we can try it on our end.

    Looking forward to hearing from you.

    Kind regards,
    Herman ??

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi,

    I am going to mark this topic as Resolved since we heard nothing from you for a while. Feel free to reply to this thread or open a new topic if you need further assistance.

    Kind regards,
    Herman ??

Viewing 4 replies - 1 through 4 (of 4 total)
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