Problems displaying pop ups since the last update

  • Resolved jnkott

    (@jnkott)


    3 years, 9 months ago

    Hey,

    first of all: I love your plug-in! It is straightforward and intuitive to use – great work!

    However, since the update to version 2.3.4, I’ve come across an issue with it. The pop ups do not show correctly in safari for OS X and iOS.

    If I click on a pop up link in safari, the pop up appears in a weird and transparent manner. It seems to “hide” behind the other elements on my website. To display the pop up correctly, I have to click the associated link several times.

    I use WordPress Version 5.6.1 and the issue seems to be present in Safari for OS X, Safari for iOS and firefox for iOS. However, if I use firefox for OS X, everything shows fine.

    Sincerely,

    jnkott

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi There, I’ve been having the same issue here for the following website: https://crossfithaapu.com.au/our-programs/

    Is there a solution yet?

    I am experiencing the same problem with a popup that is loaded via js in the body. The problem only occurs in Safari on Apple devices.
    https://themayobird.com

    • This reply was modified 3 years, 9 months ago by vincentllora.
    Plugin Contributor Philipp Stracker

    (@strackerphil-1)

    Hi there ??

    Thanks for letting us know – that’s a really helpful and thorough bug report! ??

    We’ve fixed the issue already in version 2.3.5, your Popups will work again as usual on all devices after the update.

    → I’ve checked all three websites on iOS/Safari and can see that you have already installed the update. The Popups are all working for me, so I’m going ahead and resolve this thread for now.

    I’m sorry for the inconvenience you had with the previous update, and thanks for taking the time to report the issue.

    Philipp

    Thread Starter jnkott

    (@jnkott)

    Hey Philipp,

    thank you very much. Everything works fine now!

    jnkott

Viewing 4 replies - 1 through 4 (of 4 total)
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